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Jem Bigcas

@jembigcas

Overseas Supervisor at Blue Shipping, coordinating freight operations after managing logistics and customer service in the Philippines.

Philippines

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At Blue Shipping, I work as an Overseas Supervisor in Antwerp. I bring experience in logistics and freight forwarding, including import/export processes and customs compliance.

At All Transport Network, Inc., I worked across business development, branch coordination, customer service, and logistics assistance. My work included monitoring import shipments, preparing quotations and bookings in Cargo Wise 1, and handling import/export documentation; I’m also a licensed Customs Broker in the Philippines and a Certified CargoWise Operator.

Experience

Work history, roles, and key accomplishments

Current

Overseas Supervisor

Current

Blue Shipping ⚓️ ✈️ 🚛

Oct 2024 - Present (2 years)

Worked as Overseas Supervisor at Blue Shipping ⚓️ ✈️ 🚛.

Business Development Executive

All Transport Network, Inc.

Jun 2021 - Jul 2024 (3 years 1 month)

* Responsible for establishing customer profile and customer needs. Provides systemic analysis of customer characteristics as inputs to sales and marketing strategies and programs
* Responsible for formulating regular and intermittent activities to seek out new and prospective clients. Recommends strategies and programs to attract new clients
*Responsible for giving informative company presentatio

Branch Coordinator

All Transport Network, Inc.

Oct 2020 - Mar 2021 (5 months)

 Secure Import and Admission permits of importers
 Secure Export Declaration of exporters
 Provides assistance to processors for their cash advances for the shipments
 Provides sales support that merits the requirements of the sales organization.
 Responsible for inquiring standard and special rates/charges from agents, carriers and consolidators.
 Prepares and sends out proposals to clien

Customer Service Representative

All Transport Network, Inc.

Feb 2019 - Mar 2020 (1 year 1 month)

❖ Provides sales support that merits the requirements of the sales organization.
❖ Responsible for inquiring standard and special rates/charges from agents, carriers and consolidators.
❖ Prepares and sends out proposals to clients within parameters and organizes the adequate follow-up.
❖ Ensures adequate action and reports on complaint of customers.
❖ Secures all necessary information in the asses

Logistics Assistant

All Transport Network, Inc.

Jul 2016 - Feb 2019 (2 years 7 months)

* Communicate with overseas agents, local clients and brokers.
* Monitor import shipments from Port of Loading to the designated place as agreed by clients
* Give possible solutions to complicated shipments, if any.
* Check and monitor arrival details from shipping lines and consolidators and advise the same to consignees and brokers.
* Received documents from overseas agents and check the correct