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Jeff Mirabello

@jeffmirabello

Strategic communications leader at Capital One who built an employee advocacy program that generated 51 million organic impressions in 2025.

United States
Message

At Capital One, I direct messaging strategy for more than 1,000 external speaking engagements a year, translating key messages into plain, accessible language. I help speakers stay aligned with corporate priorities.

I built and manage a global employee advocacy program that expanded to three new countries and generated 51 million organic impressions in 2025. I partner with business leaders and subject matter experts to make complex topics shareable.

I also lead a brand reputation and media program, developing proactive messaging and risk-mitigation guidance for a regulated financial institution. My content and paid media strategies increased engagement and traffic to the company newsroom.

Earlier, at ING DIRECT, I developed media strategy and key messages that secured coverage in The New York Times and Time, and built the company’s social media presence from scratch. I also created and hosted an internal podcast at Capital One and contribute research-driven gear writing to Gear Patrol.

Experience

Work history, roles, and key accomplishments

Gear Patrol logoGP

Contributing Writer

Gear Patrol

Jul 2010 - Mar 2012 (1 year 8 months)

Authored engaging, research-driven content on outdoor and technical gear for an audience of more than 2 million monthly readers.

Education

Degrees, certifications, and relevant coursework

University of Delaware logoUD

University of Delaware

Bachelor of Arts, Elementary Education

2000 - 2004

Bachelor of Arts in Elementary Education with a specialty in Middle School Mathematics from the University of Delaware, Newark, DE, from 2000 to 2004.

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