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Jean-Paul Aucoin

@jeanpaulaucoin

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Engineer with 5+ years in application development and DevOps.

United States

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my technical skills to drive impactful healthcare solutions.

I am a Technical Operations Engineer with over 5 years of experience in application development, DevOps, and AI-driven healthcare solutions. My expertise lies in managing and installing healthcare software, which streamlines patient demographics, scheduling, and billing across the nation. I have successfully led React app development and designed DevOps pipelines for various clients, ensuring efficient and effective software solutions.

Throughout my career, I have honed my skills in troubleshooting legacy systems and customizing software to meet client needs. My consulting experience with notable organizations such as Kaiser Permanente and Caterpillar has equipped me with the ability to engage directly with clients, ensuring operational success through effective onboarding and training. I thrive in collaborative environments, working closely with development teams to enhance healthcare software and optimize processes for hospitals and clinics.

Experience

Work history, roles, and key accomplishments

Current

Technical Operations Engineer

Current

Southeastern Louisiana University

Jan 2023 - Present (2 years 5 months)

Collaborate with development teams to enhance and troubleshoot healthcare software, optimizing patient demographics, provider scheduling, and online billing for hospitals and clinics nationwide. Engage with clients during onboarding to write technical requirements and perform installations and training.

Healthcare Software Onboarding Technical Requirements Troubleshooting Installation Training Scheduling Billing Optimization

Tier 2 Support Software Technical Consultant

Perficient, Inc

Jan 2020 - Jan 2023 (3 years)

Led design and implementation of CI/CD pipelines and environments at Kaiser Permanente using Jenkins, Java, and Groovy. Standardized a shared library for code delivery and testing across 1,500+ AI Automation applications.

CI CD Jenkins Java Groovy AWS Azure DevOps Automation Technical Consulting

Software Developer Intern

CGB Enterprises

May 2019 - Jan 2020 (8 months)

Developed and maintained claims processing systems using .Net, C#, MySQL, and Microsoft TFS. Resolved blockers and bugs for on-field agents, ensuring seamless functionality for the main application and offline tablet application.

.NET C++MySQL Microsoft TFS Application Development React JavaScript

Software Engineer

i3Verticals, LLC

Jan 2018 - Jan 2020 (1 year 11 months)

Managed and installed healthcare software, streamlining patient demographics, scheduling, and billing. Led React app development and DevOps pipeline design for clients, enhancing operational efficiency.

Healthcare Software React DevOps Application Development Scheduling Billing Installation Client Management

Education

Degrees, certifications, and relevant coursework

Southeastern Louisiana University

Bachelor of Science, Information Technology

2017 - 2020

Collaborate with our development team to enhance and troubleshoot healthcare software, optimizing patient demographics, provider scheduling, and online billing for hospitals and clinics nationwide.