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Jason Mcmillan

@jasonmcmillan

Azure DevOps Engineer at Cirrus Connects who built an AI-assisted log analysis platform and automated Azure deployments.

United Kingdom

Message

What I'm looking for

I'm looking for Azure DevOps roles, remote or hybrid around Birmingham.

At Cirrus Connects, I built an AI-assisted log analysis platform that brings logs from multiple servers into one searchable interface and uses ChatGPT to help spot trends and root causes. I also created a change request system integrated with Azure, the core platform and Salesforce.

At TelXL Limited, I automated VB6 builds and deployments with Azure DevOps and PowerShell, including zero-downtime releases recognised with a government innovation grant. I introduced Docker and Kubernetes for new platform services, and I'm AZ-104 certified with over five years in DevOps and more than 12 years in IT.

Experience

Work history, roles, and key accomplishments

Senior Azure DevOps Engineer

Cirrus Connects

May 2026 - Oct 2026 (5 months)

• Designed and built a log analysis platform in C#, JavaScript and HTML on Elasticsearch, bringing logs from custom applications across multiple servers into one searchable interface with keyword highlighting.
• Integrated ChatGPT with custom system prompts so filtered logs from several servers could be analysed by AI, cutting the time needed to spot trends and find root causes.
• Built an interna

DevOps Engineer

TelXL Limited

Jan 2021 - Apr 2026 (5 years 3 months)

• Took full ownership of automating the build and deployment of VB6 applications with Azure DevOps pipelines and PowerShell, compiling, testing and deploying changes across QA and production. Recognised with a government innovation grant.
• Implemented zero-downtime deployments with automated traffic draining and validation checks.
• Introduced Kubernetes in 2024 for new Docker-containerised platf

Senior Service Desk Analyst

TelXL Limited

Nov 2017 - Dec 2020 (3 years 1 month)

• Investigated customer issues and worked with developers to identify and fix bugs.
• Consulted on IVR design improvements and service integrations.
• Carried out first-stage diagnostics on telephony and web servers to maintain service reliability.

2nd line Call centre advisor

RCDTS

Feb 2017 - Nov 2017 (9 months)

Duties:
Root cause analysis
Scripting tools to for individual fixes
Creating data analysis tools
Training new second line agents
Creating tools and knowledge for shift left projects

Call centre advisor

Capgemini

Sep 2014 - Feb 2017 (2 years 5 months)

- Answering IT calls from HMRC staff.
- Logging calls for each incident.
- Diagnosing and resolving 70% of all calls are time of call.
- Escalating and chasing calls when required.
- Participating in 2nd line support and resolving issues that could not be solved as time of call.

1st Line service desk

Xerox

Jan 2014 - Jun 2014 (5 months)

Work experience doing internal technical support.
- Diagnosing computer issues
- Analysing server messages and logging calls were necessary.
- Assigning calls to relevant teams as needed.
- Processing rebuilds of desktop and laptop computers.
- Hardware repair on laptops and desktop computers.
- Ordering components when needed for repairs.

Junior AutoCAD Technician

Shire LTD

May 2012 - Aug 2012 (3 months)

- Rescaling drawings based on site measurements.
- Creating before and after drawings for planning permission.
- designing health and safety drawings for antenna sites. Providing possible solutions if required.
- Time managing jobs based on importance and optimum workflow.