At Ambak, I manage operational cases from application login through verification, sanction, and disbursement. I perform document verification, KYC checks, and data quality checks, and maintain case records in the Sangam CRM system.
I also coordinate with Relationship Managers and internal teams to resolve discrepancies and support turnaround time targets. At Jubilant Consumer Private Limited, I maintained product information using Salesforce and Microsoft Excel and contributed to digital marketing initiatives.

