Jaouad User
@jaouaduser
I troubleshoot and automate AWS, CI/CD, Linux, Docker, and Kubernetes operations for remote DevOps assignments.
FranceWhat I'm looking for
I've built and operated Code République, a self-hosted Gitea platform on AWS using Terraform, K3s, Traefik, RDS, EFS, Helm, GitLab CI/CD, and Prometheus/Grafana monitoring. My contribution covered Ansible roles, bastion configuration, Runner connectivity, DNS/FQDN preparation, SMTP/OAuth integration, and backup/restore automation.
My background spans IT operations at EXPECTRA, enterprise helpdesk support at ECONOCOM, and systems and network administration. I bring a procedure-driven, evidence-based approach to troubleshooting, incident diagnosis, documentation, and clearly scoped remote deliverables.
Experience
Work history, roles, and key accomplishments
IT Operations Technician
Expectra
Jan 2022 - Dec 2022 (11 months)
Performed IT operations, production follow-up, and execution of operational procedures.
Helpdesk
Econocom
Jan 2021 - Dec 2021 (11 months)
Provided user support, request handling, and troubleshooting in an enterprise IT environment.
Systems & Networks Internship
Mairie de Caudry
Jan 2021 - Dec 2021 (11 months)
Gained hands-on practice in systems and network administration.
Operations Agent
Le Relais Cambrésis
Jan 2015 - Dec 2021 (6 years 11 months)
Monitored operational activity, ensured reliability, and executed procedures.
Education
Degrees, certifications, and relevant coursework
Jaouad hasn't added their education
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Availability
Location
FranceAuthorized to work in
Job categories
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