Janiel Crosdale

Overhauled daily dispatch allocation procedures across high-volume Kingston routes, increasing on-time order fulfillment rates from 82% to 98% during peak delivery windows. Synchronized cross-departmental warehouse operations to align vehicle capacity with daily order volume, removing staging bottlenecks and increasing total daily delivery throughput by 15%.

Spearheaded floor operations for 8 warehouse associates using inventory management software, elevating daily receiving accuracy from 88% to 99.5% while eliminating stock variances across 15 medium-duty trucks. Synchronized dispatch schedules with real-time audit logs for 15 daily deliveries, increasing on-time fleet departures from 85% to 98% and maintaining 100% compliance with audit standards.

Executed continuous cycle counts and audits using ERP inventory tracking tools, elevating stock accuracy from 84% to 99.2% and eliminating end-of-month inventory variances. Restructured receiving and storage workflows to align purchase orders with physical counts, decreasing stock loss and product breakage by 30% across all product lines.

Coordinated document exchanges with vessel captains during high-volume terminal calls, ensuring 100% compliance with Jamaican customs protocols and avoiding port detention fees. Standardized container validation workflows for incoming shipments, slashing vessel document processing delays from 2 hours to under 45 minutes prior to arrival.

Activities and societies: Dean's Honour Roll

Earned a Bachelor of Science in Logistics and Supply Chain Management, achieving Dean's Honour Roll.

Activities and societies: 5 CAPE Unit passes, 12 CSEC subjects

Completed high school diploma with 5 CAPE Unit passes and 12 CSEC subjects.

Completed Level 2 Customer Service certification.