Janice Lovence

I am a confident individual with a strong work ethic and over four years of experience in customer service. I also have a back ground of accounting , inventory management and office administration. I have obtain an above average grade in financial account and also recently transitioned to a debt collection agent at my current place of employment. I am an accomplished, motivated, and experienced team player, passionate about delivering high-quality results in a timely manner.

Throughout my career, I have developed exceptional interpersonal and customer service skills, with a strong ability to work efficiently and effectively in providing the best service. I am well-versed in dealing with customer concerns and complaints, and I am familiar with assisting customers with concerns, opening tickets, submitting claims, opening accounts, and managing their account information while maintaining customer confidentiality.

I am a proactive and enthusiastic team player, able to adapt to changes or new working environments, with clear communication and interpersonal skills. I am punctual, honest, and responsible, with strong mathematical and organizational skills, and I am computer literate in a range of software applications, including Microsoft Excel, Microsoft Word, and QuickBooks.