Open to opportunities

Jane Kendi

@janekendi

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Dynamic media and PR professional with a passion for storytelling.

Kenya

Message

What I'm looking for

I am looking for a role that fosters creativity and collaboration, where I can leverage my communication skills to drive impactful campaigns and contribute to a dynamic team.

I am a dynamic and results-driven communication professional with over 3 years of hands-on experience in media relations, digital content creation, public relations, stakeholder engagement, and campaign implementation. My background also includes over 3 years of client engagement and debt recovery experience in financial services. I excel in delivering compelling storytelling, managing digital platforms, and supporting project execution.

Throughout my career, I have proven my ability to drive brand visibility and enhance user engagement through multimedia content and data-driven decision-making. I have successfully facilitated onboarding in educational institutions, improved digital literacy through engaging training sessions, and contributed to organizational cash flow through efficient collections. My passion for strategic communication and digital storytelling continues to fuel my professional journey.

Experience

Work history, roles, and key accomplishments

Project Implementation Associate

Ed Partners Africa

May 2025 - Present (4 months)

Supported SMS adoption in 6 schools through onboarding, training, and ongoing user support. Monitored data and user activity trends to provide actionable feedback to project leads.

Project Management User Support Monitoring Training Delivery

Communication & Digital Marketing Associate

Letshego Kenya Limited

Jan 2025 - Present (8 months)

Developed SMS alerts to improve customer payment compliance and created a branch relocation strategy covering digital and print channels. Designed visual campaigns for insurance products and property auctions.

Digital Marketing Content Creation Campaign Management Data Protection Visual Design

Tele Collection Officer

Letshego Kenya Limited

Oct 2021 - Present (3 years 11 months)

Engaged clients via outbound calls to resolve loan issues, promoting timely repayments. Tailored repayment plans to suit customer needs while recovering overdue debts.

Debt Recovery Client Engagement Negotiation Financial Services Customer Retention

Swahili –Content Auditor

Transsnet Kenya Limited

Jul 2021 - Present (4 years 2 months)

Audited and categorized over 800 Swahili content pieces daily on the More App. Collaborated with creators on hashtags and narrative trends.

Content Auditing Trend Analysis Collaboration Swahili Language

Public Relations and Multimedia Assistant

Kenya Red Cross Society

Jan 2020 - Present (5 years 8 months)

Contributed to the 2021 Communication Strategy and created multimedia content (videos, photos, articles) for field projects. Managed social media pages, increasing engagement with tailored content.

Communication Strategy Multimedia Content Social Media Management Public Relations Brand Reputation

News and Feature Writer

Kenya News Agency

Jan 2018 - Present (7 years 8 months)

Covered county events and produced news/feature stories. Worked with editors to publish refined articles for public consumption.

News Writing Feature Writing Journalism Editing Public Relations

Radio Host-Gospel Programs

Educational Community Radio

Oct 2016 - Present (8 years 11 months)

Hosted gospel shows “Nyota Ya Baraka” and “Utukufu Jiwa.” Conducted live interviews and talk segments.

Radio Hosting Interviewing Public Speaking

Education

Degrees, certifications, and relevant coursework

Zetech University

Bachelor of Science, Media and Digital Communication

Pursued a Bachelor of Science in Media and Digital Communication, focusing on strategic communication, digital storytelling, and public relations. Developed skills in content creation, social media management, and campaign implementation.

Great E-Learning

Certificate, Social Media Marketing

Completed a Certificate of Social Media Marketing, gaining expertise in digital marketing strategies and social media analytics. Focused on enhancing brand visibility and user engagement through various digital platforms.

Kenya Institute Of Mass Communication

Diploma, Journalism

Obtained a Diploma in Journalism, covering fundamental aspects of news reporting, feature writing, and media production. Developed strong skills in content creation and public communication.

Chuka Girls' High School

Kenya Certificate of Secondary Education, General Studies

Completed secondary education, earning the Kenya Certificate of Secondary Education. Focused on a broad curriculum to build foundational academic skills.