James Rubia

I’m an International Relations & Diplomacy graduate with experience contributing to public service, research, and administrative work. I’m confident in managing stakeholder engagement, conducting policy research, and handling complex data analysis while staying accountable and adaptable.

As an Intern at Kenya Revenue Authority (KRA), I ensured 100% documentation accuracy, handled 40–60 citizen inquiries daily, and supported public education initiatives with 95–98% positive feedback. I monitored and documented public feedback, processed sensitive records with strict data confidentiality, and supported taxpayer education outreach, including eTIMS and iTax usage.

Previously, as a Research & Administrative Assistant at McLarens, I supported contract-based research and administration—improving information accuracy by 20–30%, achieving over 95% on-time completion, and reducing follow-up queries and revisions by about 50%. My Industrial Attachment at Kwetu Training Centre strengthened my monitoring & evaluation skills through field survey coordination and stakeholder-ready reporting.