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James Reid

@jamesreid2

Engineering leader helping teams modernize platforms with API-first, cloud-native microservices and high-performing delivery.

United States
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What I'm looking for

I’m looking to lead platform and cloud modernization, build high-trust distributed teams, and accelerate SDLC with API-first microservices, SAFe/Agile execution, and AI-powered development practices—while owning measurable outcomes like velocity, quality, and budget performance.

I’m a strategic engineering manager with 25+ years of experience (15+ in leadership), driving digital transformation across Defense and Aerospace, Healthcare, Technology, Hospitality, and Logistics. I specialize in API-first architecture and cloud-native microservices (Azure/AWS), with a track record of migrating complex legacy platforms to scalable ecosystems while protecting delivery quality and multi-million-dollar budgets.

I lead geographically distributed onshore/offshore Agile teams of 40+ and consistently improve outcomes—boosting retention, raising sprint velocity through standardized processes (including TDD/BDD), and accelerating SDLC with AI-powered development practices. From Azure cloud-native React + Java Spring Boot REST platforms to Angular SPA transformations and SAFe-enabled SOA modernization, I build teams, tooling, and execution systems that move fast and stay resilient.

Experience

Work history, roles, and key accomplishments

Delta Dental logoDD
Current

Application Delivery Manager

Jan 2020 - Present (6 years 4 months)

Led 3 geographically distributed Agile teams totaling 40 professionals, achieving 94% retention by coaching and mentoring; increased employee satisfaction from 68 to 82. Migrated an Oracle ADF on-premises platform to an Azure cloud-native React UI and Java Spring Boot REST microservices platform, finishing 1 month early and exceeding the 2024 KPI while cutting team budget 38.5% ($2.6M to $1.6M) an

IHG logoIH

IT Software Development Manager

Jan 2018 - Jan 2020 (2 years)

Led 2 globally distributed Agile teams to deliver multi-variant A/B testing and analytics across web and mobile, saving $1.3M annually by avoiding unfavorable feature outcomes. Improved delivery predictability by consolidating contractor staffing into a single offshore model and increased team velocity from 55 to 83 sprint points through TDD/BDD adoption and 1:1 coaching.

IHG logoIH

Web Development Delivery Manager

Jan 2016 - Jan 2018 (2 years)

Led 3 distributed teams delivering performance marketing B2B services and SEO development in Agile sprints, earning 3 Bravo peer-initiated team leadership awards. Migrated a monolithic web stack to an Angular SPA hosted on AWS and led GDPR/CCPA cookie-management technical review across international markets, while establishing a follow-the-sun Tier 3 production support model.

FE

Technical Advisor, Shipment Services

Jan 2010 - Jan 2016 (6 years)

Provided technical leadership in SAFe release train planning and execution while transforming monolithic shipping systems into SOA-based web services. Automated end-to-end testing to reduce test cycles from 2 weeks to 3 days and implemented Java/Spring/Hibernate solutions with automated Jenkins-based DevOps pipelines.

FE

Senior Software Engineer (DevOps)

Jan 1999 - Jan 2010 (11 years)

Co-designed revenue processing systems supporting accounting and comptroller divisions using C, SQL, and Oracle technologies. Converted manual DevOps and configuration workflows into repeatable automation scripts, built CI build pipelines, and added static code analysis for pre-release validation.

Education

Degrees, certifications, and relevant coursework

University of Phoenix logoUP

University of Phoenix

Bachelor of Science, Information Technology

Earned a Bachelor of Science in Information Technology from the University of Phoenix in 2011.

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