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James Reid

@jamesreid

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Influential technology leader driving innovative software development.

United States

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What I'm looking for

I am looking for a role that fosters innovation, team collaboration, and growth opportunities.

I am an influential technology leader with extensive experience in directing software development teams to implement strategic visions. My journey in the tech industry has been marked by a commitment to delivering high-quality, scalable enterprise-level software solutions. Currently, I lead three Agile development teams at Delta Dental, where I oversee the digital transformation of dental provider portal applications, transitioning them from legacy systems to a modern cloud-based architecture.

Throughout my career, I have been recognized for my ability to inspire and motivate teams, fostering individual growth through active coaching and mentoring. My achievements include receiving the Ideate23 Most Innovative award and multiple accolades for my contributions to project success and team performance. I thrive in environments that challenge me to innovate and improve processes, ensuring that my teams deliver exceptional results while adhering to architectural standards and fiscal responsibilities.

Experience

Work history, roles, and key accomplishments

Application Development Manager

Delta Dental

Jan 2020 - Present (5 years 6 months)

Directed 3 Agile development teams in the digital transformation of dental provider portal applications from legacy on-premise to MS Azure Cloud enabled React UI/Java Spring micro-service based architecture. Aligned with product leadership to effectively communicate and implement long term strategic goals.

Agile Azure React Microservices Digital Transformation Product Leadership Vendor Management

Manager IT Software Development

Intercontinental Hotels Group

Jan 2018 - Present (7 years 6 months)

Managed 2 Agile software development teams responsible for the delivery of Multi Variant A/B Testing and Analytics implementation across the entire website and mobile applications. Updated an inefficient development process by leveraging common IDEs, object-oriented design patterns, TDD/BDD, and automated testing.

Agile A B Testing Analytics Mobile Application Object Oriented Design TDD BDD Automated Testing Strategic Planning

Professional Delivery Manager

Intercontinental Hotels Group

Jan 2016 - Present (9 years 6 months)

Managed 2 software development teams responsible for the delivery of Performance Marketing B2B services/marketing beacons and SEO development on Explore Destinations pages of the website in an Agile sprint model. Supervised implementation of micro-service based SEO data publisher on AWS using container technologies.

Agile SEO Microservices AWS Container Technology GDPR CCPA Angular B2B

Technical Advisor: Shipment Services

FedEx

Jan 2014 - Present (11 years 6 months)

Led a 6-person development team in the transformation of monolithic shipping systems to a SOA based web services platform. Played an active leadership role in SAFe release train planning and execution.

SOA Web Services Java Spring Hibernate Oracle SAFe Team Leadership

Technical Advisor: Engineering Arch

FedEx

Jan 2010 - Present (15 years 6 months)

Led a 12-person development team as scrum master, transforming manual, end-to-end testing of revenue systems to an automated, decoupled framework. Championed test-driven development (TDD) as a best practice.

Test Automation TDD Java Spring Hibernate Oracle Scrum Master Mobile App Development

Senior Software Engineer

FedEx

Jan 1999 - Present (26 years 6 months)

Implemented critical path revenue processing systems using C/Java. Supported application development teams through the creation of automation testing frameworks using Java.