James Patrick Alava
@jamespatrickalava
Experienced warehouse associate skilled in inventory control, machine operation, and logistics.
What I'm looking for
I am an experienced warehouse associate with three years focused on inventory control, machine operation, and logistics, supported by over seven years in customer service. I consistently maintain high accuracy in inventory tasks, perform systematic slotting and unslotting, and manage data precisely using MS Excel and warehouse management systems.
I have hands-on experience operating order pickers, forklifts, and pallet jacks, and I follow safety protocols to keep operations organized and compliant. My background includes roles in order picking, front desk hotel operations, baking, R&D/technical sales, and customer service, which strengthened my teamwork, conflict resolution, and time-management skills.
I am dependable, detail-oriented, and adaptable, committed to supporting smooth operations and delivering measurable results while contributing positively to team performance and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Warehouse Associate
TCL Supply Chain
Oct 2023 - Present (2 years 3 months)
Perform systematic slotting, inventory control, and data management to maintain high stock accuracy and support efficient order fulfillment across warehouse operations.
Warehouse Associate
McKesson Canada
Oct 2022 - Jun 2023 (8 months)
Accurately picked and packed customer orders, operated warehouse equipment, and maintained compliance with Health and Safety standards to meet daily fulfillment targets.
Hotel Front Desk Agent
Super8 Hotel by Wyndham
Oct 2021 - Aug 2022 (10 months)
Managed check-in/check-out, reservations, and billing while coordinating with operations teams to resolve guest requests and maintain service standards.
Baker
Tim Hortons
May 2020 - Oct 2021 (1 year 5 months)
Prepared and baked menu items to standardized recipes, maintained food safety and sanitation, and supported inventory receiving and rotation to meet daily demand.
R&D Baker / Technical Sales
Monterozza Ritz Food Corporation
Mar 2016 - Jun 2019 (3 years 3 months)
Conducted product R&D, sensory and stability testing, and assisted technology transfer and line installation to scale products from lab to production.
Customer Service Associate
Hinduja Global Solutions
Aug 2014 - Mar 2016 (1 year 7 months)
Provided customer support for insurance coordination, resolved billing issues, and liaised with insurance partners to ensure timely payments and high satisfaction.
Education
Degrees, certifications, and relevant coursework
Northern Alberta Institute of Technology
Diploma, Software Development
2023 - 2025
Diploma in Software Development from the Northern Alberta Institute of Technology focused on software development and related tools.
Polytechnic University of the Philippines
Bachelor of Science, Food Technology
2010 - 2014
Bachelor of Science in Food Technology from the Polytechnic University of the Philippines covering food science, technology, and quality practices.
Availability
Location
Authorized to work in
Job categories
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