Open to opportunities

James Patrick Alava

@jamespatrickalava

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Experienced warehouse associate skilled in inventory control, machine operation, and logistics.

Canada

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What I'm looking for

I am seeking a hands-on warehouse role emphasizing inventory accuracy, safe equipment operation, teamwork, and opportunities to support efficient logistics and process improvement.

I am an experienced warehouse associate with three years focused on inventory control, machine operation, and logistics, supported by over seven years in customer service. I consistently maintain high accuracy in inventory tasks, perform systematic slotting and unslotting, and manage data precisely using MS Excel and warehouse management systems.

I have hands-on experience operating order pickers, forklifts, and pallet jacks, and I follow safety protocols to keep operations organized and compliant. My background includes roles in order picking, front desk hotel operations, baking, R&D/technical sales, and customer service, which strengthened my teamwork, conflict resolution, and time-management skills.

I am dependable, detail-oriented, and adaptable, committed to supporting smooth operations and delivering measurable results while contributing positively to team performance and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Warehouse Associate

Current

TCL Supply Chain

Oct 2023 - Present (2 years 3 months)

Perform systematic slotting, inventory control, and data management to maintain high stock accuracy and support efficient order fulfillment across warehouse operations.

Inventory Control Order picking MS Excel Warehouse Management Systems Safety Compliance Data Entry Slotting

Warehouse Associate

McKesson Canada

Oct 2022 - Jun 2023 (8 months)

Accurately picked and packed customer orders, operated warehouse equipment, and maintained compliance with Health and Safety standards to meet daily fulfillment targets.

Order picking Safety Compliance Inventory Management Time Management Team Collaboration Data Entry

Hotel Front Desk Agent

Super8 Hotel by Wyndham

Oct 2021 - Aug 2022 (10 months)

Managed check-in/check-out, reservations, and billing while coordinating with operations teams to resolve guest requests and maintain service standards.

Guest Service Reserving Billing Property Management Systems Conflict Resolution Attention To Detail Team Coordination Cash Handling

Baker

Tim Hortons

May 2020 - Oct 2021 (1 year 5 months)

Prepared and baked menu items to standardized recipes, maintained food safety and sanitation, and supported inventory receiving and rotation to meet daily demand.

Baking Food Safety Production Scheduling Quality Control Teamwork Time Management

R&D Baker / Technical Sales

Monterozza Ritz Food Corporation

Mar 2016 - Jun 2019 (3 years 3 months)

Conducted product R&D, sensory and stability testing, and assisted technology transfer and line installation to scale products from lab to production.

Product Development Sensory Testing Technology Transfer Production Coordination Technical Communication

Customer Service Associate

Hinduja Global Solutions

Aug 2014 - Mar 2016 (1 year 7 months)

Provided customer support for insurance coordination, resolved billing issues, and liaised with insurance partners to ensure timely payments and high satisfaction.

Customer Service Insurance Coordination Communication Active Listening