Jamarii Coleman

As a Junior UX Designer, I am passionate about creating user-centered designs that enhance the overall user experience. With over a year and a half of dedicated UX design experience, I have honed my skills in wireframing, rapid prototyping, and usability testing. My journey began with a strong foundation in visual design, which I have built upon through self-directed learning and formal education in Management Information Systems and Business Administration.

In my current role at Wells Fargo, I successfully facilitated a 25% increase in digital banking tool adoption by educating customers on mobile app features. My collaboration with team members led to a 20% reduction in customer complaints, showcasing my ability to leverage UX research techniques to identify and resolve pain points. I am committed to enhancing user satisfaction and have implemented user-friendly transaction workflows that increased customer satisfaction by 14%.

My previous experience as a Tech Consultant at Target allowed me to empathize with customers and align tech solutions with their needs. I have a proven track record of driving sales and conversions through a customer-first mindset, as demonstrated during my time as a Team Lead at New Balance. I thrive in collaborative environments and am eager to contribute my skills to a team that values innovation and user experience.