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Jamar Dickson

@jamardickson

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Senior Scrum Master with expertise in Agile methodologies and project management.

United States

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What I'm looking for

I seek a collaborative environment that values Agile practices and offers growth opportunities.

I am a dedicated Senior Scrum Master with extensive experience in guiding teams through the Agile software development lifecycle. Currently, I lead multiple teams at Prudential Financial, where I have successfully overseen the migration of annuities system data to AWS Cloud, significantly increasing team velocity by 110% over six months. My role involves facilitating Scrum and SAFe ceremonies, ensuring timely delivery of financial products, and proactively identifying and resolving workflow impediments.

Previously, I served as a Project Manager and Consultant at Cisco Systems, where I drove a 90-day agile transformation for the Verizon Matrix account. My efforts included implementing new Jira projects and creating executive dashboards that enhanced visibility and data reliability for our Microsoft customer account. With a strong foundation in finance and a passion for Agile leadership, I am committed to fostering high-performing teams and delivering strategic business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Senior Scrum Master (SAFe)

Current

Prudential Financial

Sep 2022 - Present (2 years 9 months)

Servant leader guiding multiple teams through Agile practices, overseeing data migration to AWS Cloud, and increasing team velocity by 110%. Facilitated Scrum ceremonies and managed project metrics using Jira Cloud and Jira Align.

Agile Practices Scrum Jira AWS Cloud Metrics Data Migration

Project Manager, Consultant; Scrum Lead

Cisco Systems

Feb 2023 - Sep 2024 (1 year 7 months)

Led a 90-day agile transformation for the Verizon Matrix account, implementing Jira projects and enhancing data management for Microsoft customer accounts. Created dashboards and provided executive reports to ensure strategic alignment.

Jira Project Management Dashboards

Business Analyst / Scrum Master

Vertican Technologies

Dec 2021 - Nov 2022 (11 months)

Executed tokenization process design for pay systems and integrated third-party SaaS products. Facilitated Scrum ceremonies and tracked project progress in Jira, enhancing client interaction and data protection.

Scrum Tokenization Jira Facilitation Data Protection

Correctional Officer

Passaic County Sheriff’s Office

Jul 2014 - Jul 2021 (7 years)

Enforced policies for inmate safety and security, and served on the NJ Crisis Intervention Team, utilizing de-escalation techniques in high-stress situations.

Enforcement De Escalation Techniques

Education

Degrees, certifications, and relevant coursework

University of Maryland

MBA, Business Administration

2023 -

Participated in a collaborative consulting project for a startup applying the tenets of microeconomics to improve company profitability, resulting in the accepted and successful recommendation to pivot their business model to maximize economic efficiency. Gained foundational experience in using financial statement analysis and financial data interpretation to support strategic decision-making.