At Conquer, I implement and configure Salesforce solutions tailored to each client’s business needs. I gather requirements and translate them into technical solutions using custom fields, formulas, Flow automation, and metadata deployments.
At Full Circle Insights, I troubleshot a pre-built Salesforce solution built on Marketing and Sales Clouds. I analyzed debug logs and used Salesforce Inspector, Developer Console, and Workbench to investigate product behavior and validate configurations.
I also played a key role in revamping the Full Circle Insights Support team by designing and implementing new processes and operational workflows.
At PwC and Billennium S.A., I supported customized Salesforce environments, investigating issues across Apex, Flows, integrations, and platform configuration. I hold Salesforce Certified Platform Foundations, Administrator, Platform App Builder, and Agentforce Specialist certifications.
