At Copa Energia, I managed a B2B receivables portfolio in SAP ECC (FI), handling collections, credit checks, and payment reconciliation. I reduced delinquency by 20% in six months through a collection process and negotiations with customers.
I also improved reconciliation and controls, reducing monthly close time by 10%. During a billing-account migration, I manually reconciled around 60,000 payments in my portfolio to ensure invoices were correctly cleared.
Most recently, at Atento Brasil, I cross-referenced CRM data with operational reports and identified patterns in specific closure classifications. I prepared a preventive monitoring report to support billing and performance decisions. I’m pursuing a degree in Financial Management and developing my Power BI skills for financial data analysis.
