Ceres Baer
@ceresbaer
Senior credit and collections analyst specializing in SAP O2C transformation.
BrazilWhat I'm looking for
I’m a finance professional with 12 years of experience in Accounts Receivable, Credit Management, Collections, Dispute Management, and Cash Application, working in multinational environments and collaborating daily in English with global teams. I’ve built a strong reputation as a trusted functional expert, combining financial governance, KPI development, and continuous process improvement to support business transformation.
Most recently, I served as an O2C Global Process Owner (GPO) Credit SME, supporting global operations through process standardization, policy reviews, and automation initiatives. I developed a Power BI dashboard for payment terms and DSO analysis for senior leadership, and I contributed to SAP S/4HANA and GetPaid implementation efforts by gathering requirements and identifying process gaps.
Experience
Work history, roles, and key accomplishments
Served as the global functional expert for Credit Services (order-to-cash processes), supporting global operations and process standardization. Contributed to global credit policy updates and automation/continuous improvement initiatives.
Managed collections and dispute resolution for the Brazil customer portfolio, monitoring accounts receivable and operational KPIs. Prepared monthly KPI reporting, supported audits, and partnered with Sales/Finance to resolve outstanding issues.
Managed cash application, collections, dispute management, credit management, and bad debt provision processes. Produced management reporting and supported credit committee presentations, including SAP ERP and SAP FSCM functional support as a super user.
Served as the primary contact for Latin America super users for O2C, P2P, and R2R finance processes and provided functional support for SAP incidents. Facilitated process alignment forums, training, and continuous improvement activities.
English Instructor
InFlux, Yes!, PBF
Jan 2008 - Jan 2013 (5 years)
Provided English instruction for InFlux, Yes!, and PBF from 2008 to 2013.
Commercial Intern
Inove Investimentos
Jan 2013 - Present (13 years 6 months)
Held a Commercial Intern role at Inove Investimentos in 2013.
Banking Operations Associate
HSBC Premier International Bank
Jan 2012 - Present (14 years 6 months)
Worked as a Banking Operations Associate for HSBC Premier International Bank in 2012.
Administrative Assistant
SETS - Secretaria do Trabalho e Emprego
Jan 2012 - Present (14 years 6 months)
Worked as an Administrative Assistant for SETS - Secretaria do Trabalho e Emprego in 2012.
Education
Degrees, certifications, and relevant coursework
Universidade Estácio de Sá
Bachelor's Degree in Accounting, Accounting
2013 - 2016
Earned a Bachelor's Degree in Accounting at Universidade Estácio de Sá from 2013 to 2016.
ILAC
Cambridge Advanced English (CAE) Preparation Course, English
Completed the Cambridge Advanced English (CAE) preparation course at ILAC in 2010.
ILAC
TESOL, Teaching English to Speakers of Other Languages (TESOL)
Completed a TESOL (Teaching English to Speakers of Other Languages) program at ILAC in 2010.
Universidade Tuiuti do Paraná
Bachelor's Degree in Fashion Design, Fashion Design
2004 - 2009
Earned a Bachelor's Degree in Fashion Design at Universidade Tuiuti do Paraná from 2004 to 2009.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Job categories
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