Open to opportunities

jagriti kiran Sharma

@jagritikiransharma

Message

Scrum Master driving team success through Agile methodologies.

India

Message

What I'm looking for

I am looking for a role that fosters collaboration, encourages growth, and values Agile practices.

I am a dedicated Scrum Master with a proven track record of leading teams to achieve 100% of defined sprint goals over ten consecutive months. My experience includes facilitating daily stand-ups, sprint planning, and retrospectives, which have significantly increased team velocity by 20% over six months. I thrive on identifying key areas for process improvement based on retrospective feedback, ensuring that my teams not only meet but exceed business objectives.

Throughout my career at Amdocs, I have successfully coached and mentored team members on Agile principles and Scrum practices, fostering a collaborative and high-performing environment. My ability to analyze team performance metrics and implement targeted process improvements has resulted in a 30% faster delivery of sprint goals. I am passionate about enhancing team coordination and ensuring alignment with business objectives through effective collaboration with product owners and stakeholders.

Experience

Work history, roles, and key accomplishments

Current

Scrum Master

Current

Amdocs

Nov 2024 - Present (7 months)

As a Scrum Master, I increased team velocity by 20% and achieved successful delivery of all sprint objectives by addressing potential risks. I coached team members on Agile principles and collaborated with stakeholders to manage product backlogs, ensuring alignment with business objectives.

Scrum Agile Methodologies Sprint Planning Risk Management Team Coordination Coaching Performance Metrics Backlog Management

Software Developer

Amdocs

Nov 2021 - Oct 2023 (1 year 11 months)

In my role as a Software Developer, I designed and developed scalable software applications in Java within an Agile Scrum framework, ensuring timely delivery of product features by collaborating with cross-functional teams.

Java Agile Scrum Software Development Cross Functional Collaboration

Software Support Engineer

Amdocs

Aug 2016 - Nov 2021 (5 years 3 months)

As a Software Support Engineer, I facilitated successful production releases and resolved over 300 user-reported issues monthly. I utilized SQL and troubleshooting techniques to improve system uptime and customer satisfaction.

SQL Troubleshooting Production Releases Quality Assurance Data Analysis User Support System Downtime Minimization Cross Functional Team Management

Education

Degrees, certifications, and relevant coursework

Indira Gandhi National Open University

Master of Arts, Organizational Psychology

2021 - 2021

Grade: 68%

Completed a Master of Arts in Organizational Psychology with a focus on understanding human behavior in organizational settings and enhancing workplace productivity.