Jagadish B
@jagadishb
Experienced finance professional with expertise in workforce management.
What I'm looking for
I am a result-oriented professional with over 13 years of experience in Finance, Accounts, and HR within the BPO industry. My career has been marked by a proven ability to lead global teams, optimize workforce management, and streamline financial processes. I have developed expertise in general ledger, fixed assets, FP&A, and global workforce management, which has enabled me to drive significant improvements in operational efficiency.
Throughout my career, I have successfully led onsite and remote transitions for global knowledge transfer projects, standardizing processes across the UK, US, and APAC regions. My accomplishments include executing a Yellow Belt Six Sigma project that cut costs by 18% and implementing process improvements that enhanced efficiency. I have been recognized with multiple performance accolades, including the Delivery Award and Client Cash Award, for my exceptional contributions in finance and workforce management.
Experience
Work history, roles, and key accomplishments
Global Workforce Management Professional
IBM India Pvt. Ltd.
Oct 2020 - Jul 2023 (2 years 9 months)
Managed hiring, onboarding, contract extensions, and terminations for contractor employees. Maintained vendor relationships and aligned skills with job roles while collaborating with procurement and project management teams.
Assistant Manager Finance and Accounts
IBM India Pvt. Ltd.
Apr 2016 - May 2019 (3 years 1 month)
Led knowledge transfers and process standardization across multiple regions. Administered fixed asset transactions, reconciliations, and month-end reporting while developing desktop procedures and facilitating team training.
Finance & Admin Business Analyst/Team Lead
IBM Global Process Services
Jul 2013 - Apr 2016 (2 years 9 months)
Managed cash flow forecasts, bank reconciliations, and balance sheet reviews. Performed general ledger and treasury functions, ensuring financial accuracy and leading reconciliation processes.
Finance & Accounts Senior Practitioner/Travel & Expenses Executive
IBM Global Process Services
Dec 2009 - Apr 2016 (6 years 4 months)
Conducted financial planning and analysis using ERP tools. Managed employee expense claims and performed reconciliations, inventory reporting, and expense claim audits.
Voice and Accent Process
Mphasis
Apr 2009 - Dec 2009 (8 months)
Provided customer support for AMEX card services, ensuring high-quality service and customer satisfaction.
Assistant Administrator
Lords Soft Tech
Apr 2008 - Dec 2008 (8 months)
Assisted in operations management, contributing to the efficiency and effectiveness of administrative processes.
Education
Degrees, certifications, and relevant coursework
Visveswaraiah Technological Institute
MBA, Business Administration
Bangalore University
BBM, Business Management
Seshadripuram College
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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