Open to opportunities

Jada Logan

@jadalogan

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Incident Response Analyst with 7+ years improving security operations and reducing MTTC.

United States

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What I'm looking for

I seek a senior security role where I can lead incident response, implement automation, mentor teams, and improve organizational security posture.

I am a results-driven Cybersecurity Incident Response Analyst with over seven years of experience leading security operations, threat detection, and incident resolution across large financial and federal organizations.

I have reduced incident response time by 35% through automation and streamlined escalation, led ServiceNow change management improving deployment stability by 30%, and improved audit efficiency by 25% while coordinating DLP and high-risk appliances.

My hands-on systems and infrastructure work includes scripting with BASH and PuTTY for server integrations, upgrading on-prem legacy devices, and collaborating on fiber and RAID deployments to enhance network resiliency.

I hold AWS CCP, Cisco ICS 700-150, CompTIA A+, and ServiceNow Administration (CSA) certifications, and I actively contribute to WiCyS, CodePath, and Girls Who Code as a mentor and member.

Experience

Work history, roles, and key accomplishments

Information Security Consultant

Wells Fargo

Dec 2024 - Dec 2025 (1 year)

Conducted application performance and risk assessments across 170+ business units, reducing mean-time-to-containment by 35% through improved incident response workflows and ServiceNow change management.

Incident Response ServiceNow Splunk ProofPoint ITIL Root Cause Analysis

Sr. System Administrator

National Institute of Health

Mar 2024 - Dec 2024 (9 months)

Designed automation scripts for PDU/UPS integration and upgraded on-prem infrastructure, increasing network capacity to 100 GB and improving infrastructure security by 68%.

BASH Putty Server Administration RAID Infrastructure Security

Site Reliability Engineer III

J.P. Morgan Chase

Dec 2022 - Mar 2024 (1 year 3 months)

Led postmortems and automated workflows that reduced recurring incidents by 20%, redesigned SIEM reports improving response time 12%, and resolved complex mail-flow issues for on-prem email systems.

SRE SIEM Incident Management Automation Email Security Monitoring

Cybersecurity Analyst

Bank of America

Jun 2019 - Dec 2022 (3 years 6 months)

Drove NIST-aligned security improvements, resolved 500+ tickets with 95% satisfaction, implemented Python automation to cut incident response time by 30%, and reduced phishing incidents by 40% via training.

NIST Python Incident Response Email Security Threat Detection Ticketing Training Phishing

Education

Degrees, certifications, and relevant coursework

University of Maryland, College Park

Bachelor of Cybersecurity Management and Policy, Cybersecurity Management and Policy

Activities and societies: Relevant coursework: Network Security, Digital Forensics, CodePath, Ethical Hacking, Cryptography, Blockchain Fundamentals, IT Ethics, Cybersecurity for Leadership

Earned a Bachelor of Cybersecurity Management and Policy with coursework in network security, digital forensics, ethical hacking, cryptography, and cybersecurity leadership.