jacob hardman
@jacobhardman
Software Quality Assurance Tester trained at DevMountain, with Selenium and TypeScript experience and a Utah Property and Casualty Adjuster license.
United StatesWhat I'm looking for
At Curve Dental, I work as an Implementation Concierge, helping move customers from other software to Curve Dental. I’ve optimized workflows and measured key metrics to reduce implementation time.
I also maintain and improve relationships with third-party clients, supporting stronger performance and collaboration.
At DevMountain Quality Assurance, I practiced manual testing and created, simulated, and updated automated tests, including stress and load tests. I led teams on manual and automated testing group projects and was offered a part-time Mentor position after completing the program.
At PurCo Fleet Services, I handled damage claims recovery, negotiating with insurers, attorneys, and renters. I managed and resolved complex claims while enforcing rental contracts, and I’m licensed as a Property and Casualty Adjuster in Utah.
Experience
Work history, roles, and key accomplishments
Ensured excellent and effective implementation process from foreign softwares to Curve Dental. Reduced overall implementation time by optimizing workflows and measuring key metrics, and maintained improved relationships with 3rd party clients.
Damage Claims Recovery
PurCo Fleet Services
Aug 2023 - Feb 2025 (1 year 6 months)
Negotiated with insurance companies and attorneys to recover owed damages, including loss of use. Managed and resolved a drawer of 600+ complex claims, working an average of 80 claims a day.
Quality Assurance
DevMountain
Apr 2023 - Jun 2023 (2 months)
Demonstrated proficiency in manual testing with a focus on troubleshooting and optimizing website functions. Created, simulated, and updated automated tests, and performed stress and load tests.
Education
Degrees, certifications, and relevant coursework
DevMountain
Quality Assurance Certification, Quality Assurance
Completed the Quality Assurance certification program, gaining proficiency in manual and automated testing.
Spanish Fork High School
High School Diploma, General Studies
Graduated from Spanish Fork High School in 2016.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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