Jackson Walker
@jacksonwalker
I deliver accurate, empathetic customer service in fast-paced, regulated environments.
What I'm looking for
At Lutheran Senior Services, I managed prescription fulfillment, patient data, inventory, and patient inquiries while maintaining HIPAA compliance and accuracy.
I work well in high-pressure customer-facing environments, collaborating with healthcare professionals to support patient care and medication management. Previously at Food Lion, I handled cash transactions, returns, inquiries, upselling, and promotions while helping the team meet customer satisfaction goals.
I'm interested in bringing my customer service, data-entry, technology, and communication skills to a dynamic sales environment focused on technology-driven solutions.
Experience
Work history, roles, and key accomplishments
Pharmacy Technician
Lutheran Senior Services
Oct 2021 - Jan 2025 (3 years 3 months)
Managed prescription fulfillment processes, ensuring accuracy and compliance with HIPAA regulations. Provided exceptional customer service and collaborated with healthcare professionals to coordinate patient care.
Cashier
Food Lion
Feb 2021 - Oct 2021 (8 months)
Handled daily cash transactions, ensuring accuracy and efficiency. Assisted customers with purchases, returns, and inquiries, fostering a positive shopping experience.
Education
Degrees, certifications, and relevant coursework
Rowan-Cabarrus Community College
Associate Degree, Health Science
Pursuing an Associate Degree in Health Science.
Salisbury High School
High School Diploma, General Studies
Completed high school education at Salisbury High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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