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ivan patrickIP
Open to opportunities

ivan patrick

@ivanpatrick

Finance professional with 6+ years in accounting, SAP, supervision, and customer-facing roles.

Tanzania
Message

What I'm looking for

I seek a role leveraging my finance and SAP expertise with operational supervision opportunities, in a collaborative company that values efficiency, mentorship, and professional growth.

I am a results-oriented finance and operations professional with over six years of experience across accounting, production supervision, sales, and customer service. I bring technical expertise in financial reporting and SAP finance administration alongside hands-on operational leadership.

At Cambrian Industrial Limited I supervised factory operations, implemented reporting systems, and developed mentoring programs that improved productivity. In prior roles I administered SAP finance modules, prepared management reports, and streamlined reporting processes to reduce errors.

My background also includes strong customer-facing experience where I consistently achieved high satisfaction scores and exceeded sales targets, plus a Google Digital Skills certification in digital marketing which complements my finance skillset.

I am goal-oriented, adaptable, and committed to driving efficiency and teamwork; I seek opportunities to apply my finance and operational skills to support organizational growth while continuing professional development.

Experience

Work history, roles, and key accomplishments

UC

Customer Service Rep

UTEL Global Company

Jun 2018 - Nov 2020 (2 years 5 months)

Handled customer inquiries and resolved complex issues maintaining satisfaction scores above 90%, trained new staff, and collaborated with technical teams to escalate and resolve service disruptions.

UC

Customer Service Representative

UTEL Global Company

Jun 2018 - Nov 2020 (2 years 5 months)

Handled customer inquiries and complex issue resolution, maintained customer satisfaction scores above 90%, trained new staff, and collaborated with technical teams to resolve service disruptions.

Education

Degrees, certifications, and relevant coursework

Google logoGO

Google

Certificate in Digital Marketing, Digital Marketing

2022 - 2022

Completed a Certificate in Digital Marketing covering SEO, online advertising, and digital strategy to enhance online business presence.

IL

Institute of Business Technology (LearnIT)

Advanced Diploma in Accounts, Accounting

2015 - 2017

Completed an Advanced Diploma in Accounts with emphasis on accounting, taxation, auditing, and financial management.

Institute of Finance Management logoIM

Institute of Finance Management

Certificate in Accounting, Banking & Finance, Accounting, Banking & Finance

2014 - 2015

Completed a Certificate in Accounting, Banking & Finance gaining foundational skills in banking operations, financial reporting, and risk management.

MS

Mbezi Beach High School

O-Level Secondary Education, Business and Commerce

2009 - 2012

Completed O-Level secondary education with a focus on business and commerce subjects.

MS

Mbezi Beach High School

O-Level, Business and Commerce

2009 - 2012

Completed O-Level secondary education with a focus on business and commerce subjects.

MS

Montessori Primary School

Primary Education Certificate, Primary Education

2001 - 2007

Completed primary education (Standard) with strong academic results.

MS

Montessori Primary School

Primary Education Completion, Primary Education

2001 - 2007

Completed primary education with strong academic results.

Tech stack

Software and tools used professionally

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ivan patrick - Production Supervisor - Cambrian Industrial Limited | Himalayas