@ishatallewar
RPA Developer at Tata Consultancy Services, automating invoice processing and resolving 50+ production bot issues with Automation Anywhere.
IndiaAt Tata Consultancy Services, I create automation workflows with Automation Anywhere, including invoice processing in Fedex e-business suite. I’ve also resolved 50+ production bot issues through root-cause analysis, debugging, and permanent fixes.
On TCS ION, I provided L3 support for production RPA bots, investigating failures and implementing production fixes and workflow enhancements. My work includes automations integrated with SAP, Excel, Outlook, SharePoint, and web applications.
Work history, roles, and key accomplishments
Collaborated with clients to implement automation solutions using Automation Anywhere, delivering automation workflows and resolving production bot issues. Automated invoice processing in FedEx e-business suite and managed attended and unattended robots.
Provided L3 support for production RPA bots, handling critical incidents and performing root-cause analysis. Monitored bot execution, resolved issues, and coordinated with cross-functional teams to ensure SLA compliance.
Degrees, certifications, and relevant coursework
Master of Computer Applications, Computer Applications
2022 - 2024
Grade: 88%
Pursued a Master of Computer Applications degree, achieving 88%.
Bachelor of Computer Applications, Computer Applications
2018 - 2021
Grade: 81%
Completed a Bachelor of Computer Applications degree with 81%.
HSC, General
2016 - 2018
Grade: 74%
Completed Higher Secondary Certificate (HSC) with 74%.
SSC, General
2015 - 2016
Grade: 87%
Completed Secondary School Certificate (SSC) with 87%.
Software and tools used professionally
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