Looking for a job

Isabel Soares

@isabelsoares

Message

I build production LLM systems and AI automation that improve enterprise workflows and user experiences.

Portugal

Message

At Vodafone Portugal, I architect and deploy enterprise LLM features with Azure OpenAI, including end-to-end multi-agent systems and automated pipelines integrated into CI/CD workflows.

I built DocGen to automate documentation generation and maintain consistency across 30+ React components and 100+ microservices. I also developed an AI Governance Portal with real-time data validation, automated error correction, and an interactive chatbot UI.

Before focusing on AI engineering, I built React and Vue.js interfaces during Vodafone’s large-scale frontend migration and improved the TOBi chatbot experience for high-volume customer interactions. I also developed integration services and managed APIs supporting CORE IT systems.

I bring a computer science and engineering background, plus early AI research experience building a Python and Rasa chatbot and exploring NLP for conversational systems.

Experience

Work history, roles, and key accomplishments

Current

AI Engineer

Current

Vodafone Portugal

Oct 2025 - Present (11 months)

Architected and deployed enterprise LLM features using Azure OpenAI, building end-to-end multi-agent systems and automated pipelines. Designed and built DocGen and the AI Governance Portal, optimizing LLM performance through prompt engineering and evaluation frameworks.

Azure OpenAI LLM Multi Agent Systems Prompt Engineering CI CD Python React Chatbot Development Data Validation GuardRails

Frontend Developer

Vodafone Portugal

Feb 2024 - Oct 2025 (1 year 8 months)

Engineered key user interfaces in React and Vue.js across consumer and business web applications during a large-scale frontend migration. Enhanced the TOBi chatbot interface, improving user experience and conversational UX patterns for high-volume customer interactions.

React Vue.Js Frontend Development Chatbot Design User Experience Conversational UX

Enterprise Application Integration Developer

Vodafone Portugal

Dec 2022 - Feb 2024 (1 year 2 months)

Developed and maintained integration services using webMethods Integration Server. Managed APIs through API Gateway, supporting system integration and service reliability within Vodafone's CORE IT systems.

WebMethods API Gateway System Integration Middleware Reliability

Invited Teaching Assistant

Instituto Superior Técnico

Oct 2021 - Apr 2022 (6 months)

Supported Data Science course delivery and assisted students with practical assignments.

Data Science Teaching Student Support

Research Developer | Artificial Intelligence

Primavera Business Software Solutions / Cegid

Jul 2021 - Sep 2021 (2 months)

Developed a chatbot using Python and Rasa to answer client queries. Explored natural language processing techniques for conversational systems and authored a technical article about chatbot technologies.

Python Rasa NLP Chatbot Development Conversational AI

Education

Degrees, certifications, and relevant coursework

Instituto Superior Técnico

Bachelor's and Master's, Computer Science and Engineering

2017 - 2022

Activities and societies: ATHENS Network Programme (03/2022): Vehicular Crashworthiness at Technical University of Munich, Grade: Very Good; Academic Merit Award for the first year (2020/2021) of MSc Computer Science and Engineering; Deloitte's award 2020/2021 (05/2021): Best student of the Data Science Course 2020/2021 at Instituto Superior Técnico.

Completed a bachelor's and master's degree in computer science and engineering, with academic merit and awards in data science.