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Open to opportunities

Irma Gomez

@irmagomez

Accounts Payable leader who streamlines payments, resolves complex errors, and elevates vendor service.

What I'm looking for

I’m looking for a role where I can own payment accuracy and workflow efficiency, resolve complex payment errors, and partner with vendors and internal teams to deliver outstanding customer service.

I’m a dedicated Accounts Payable Supervisor and payments professional committed to providing outstanding customer service and assistance. I’m detailed-oriented and passionate about streamlining operations to decrease cost and promote organizational efficiency, with strong department and vendor relationships.

I’ve worked across the full accounts payable process, including the University’s purchasing site (TechBuy/Jaggaer) and ERP (Banner/Oracle), plus e-Invoicing and Direct Pay/check request forms. I helped develop and train e-Invoice vendors and created a new paperless invoice process for other vendors prior to Covid to help remote work run smoothly.

In recent roles, I focused on rapid turnaround and system optimization—eliminating a legacy backlog of 500+ vendor escalations and independently investigating and resolving 1,400+ complex payment errors using Oracle ERP. I also supervised staff (up to 12), continuously analyzed workflows and management reports (3-way matching, suspense documents, and error management), and developed SOPs to sustain efficiency gains.

Experience

Work history, roles, and key accomplishments

LH

Current

Accounts Payable Specialist

Current

Lifepoint Health

Jan 2025 - Present (1 year 6 months)

Resolved 1,400+ complex payment errors in Oracle ERP and eliminated a legacy backlog of 500+ vendor escalations early in onboarding. Optimized the Stop Pay/Void Request pipeline, maintained high accuracy for general ledger reconciliation, and developed SOPs to sustain efficiency gains.

Oracle ERP Void Requests General Ledger Workflow Optimization SOP Development ACH Payments Vendor Escalation Cross Functional Collaboration Backlog Management

HL

Accounts Payable Analyst

HCA Healthcare Lifepoint

Feb 2024 - Jan 2025 (11 months)

Processed vendor payments and bills, verified invoices, and reconciled transactions and vendor statements while correcting discrepancies. Managed cash flow with the finance team to secure early-payment discounts and maintained compliant accounts payable records.

Accounts Payable Payment Processing Vendor Bills Cash Flow Management Record keeping Regulatory Compliance

TC

AP Supervisor & PCard Coordinator

Texas Tech University Health Sciences Center

Apr 1998 - Oct 2023 (25 years 6 months)

Supervised AP and purchasing card (PCard) coordination work, supporting timely invoice processing through Jaggaer/TechBuy and Banner/Oracle. Oversaw reporting (3-way matching, suspense documents, and error management), trained staff on AP workflows, and supported audits and documentation while managing exceptions like returned checks/ACHs and stale-dated items.

Purchasing Card Management TechBuy Banner Oracle ERP EInvoicing (Settlement Manager)Direct Pay Check Request Forms Suspense Documents Staff Training Policy Updates Workflow Analysis Management Reporting ACH Payments Returned Checks And ACHs Stale Dated Checks Unclaimed Property Deposits AP & AR Aging Reports Microsoft Excel Microsoft Word

Education

Degrees, certifications, and relevant coursework

FS

Frenship High School

High School Diploma

Earned a High School Diploma from Frenship High School in 1989.

Tech stack

Software and tools used professionally

Gmail

Root Cause

Make

Remote

Check

Matter

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