Open to opportunities

Irene Toroitich

@irenetoroitich

Message

I'm a Team lead Operations Contact center based in Nairobi Kenya.

Kenya

Message

What I'm looking for

I am looking for customer support Team lead 100% remote Job I can work for any company worldwide

I am 26 years old from Kenya.I have working in call center as Team lead Operation for 3years managing over 50 customer service experience in one shift and 15 customer service experience aligned in my Team.

I have leadership skills,management skills,Good communication skills and I am always flexible to work 24hrs shift.

I can work well without supervision and able to multitask.

Experience

Current

Team lead contact center operations

Current

Airtel Kenya

Feb 2022 - Present (2 years 4 months)

I joined Airtel Kenya call center as a customer service executive.after doing a good work I was promoted to be a team leader operations. I am good in people management, I have leadership skills. Doing great work.

Customer Experience Customer Operations Customer Satisfaction Customer Success Manager Team Lead