Ingmars Groskops
@ingmarsgroskops
Product Designer with 20+ years’ UX and mobile fintech experience, delivering user-focused redesigns and measurable gains.
What I'm looking for
I am a Product Designer with over 20 years of experience across UX research, product design, and digital services. For the past 11 years, I have worked mainly on large-scale fintech products, focusing on mobile banking experiences used by millions of customers across the Baltics.
I typically own the full design process—from understanding user needs and defining problems to designing solutions and supporting delivery. I contribute to product decisions by balancing user needs, technical constraints, and business goals, while working confidently in cross-functional teams.
One of my standout results was a full mobile app redesign that helped increase the App Store rating to 4.9 and reduce negative user feedback by approximately 50%. I have also designed savings and investment features, translating complex financial concepts into more understandable, accessible experiences for everyday users.
I use structured discovery and validation approaches like Double Diamond and Jobs-to- Be-Done, supported by usability testing, A/B testing, and user interviews. Currently, I am expanding my skills in AI-assisted workflows and agentic AI, and I also support knowledge sharing through workshops and onboarding new designers.
Experience
Work history, roles, and key accomplishments
UX/UI Designer (Product Design)
Swedbank
May 2015 - Feb 2026 (10 years 9 months)
Led end-to-end design work on Swedbank’s mobile banking app (iOS & Android), contributing to a mobile app redesign that increased the App Store rating to 4.9 and reduced negative user feedback by ~50%. Conducted UX research, usability testing, and A/B testing, designed savings and investment experiences, and supported accessibility improvements and team onboarding.
Freelance Digital Consultant
Self Employed
Feb 2007 - Jan 2026 (18 years 11 months)
Provided consulting services alongside other roles, working across UX, web design, branding, and online marketing. Supported delivery across multiple digital initiatives over time.
UX Designer & Web Designer
Digital Score
Mar 2012 - May 2015 (3 years 2 months)
Designed web and digital product experiences for client projects in an agency environment. Worked across the full design process from concept through delivery in collaboration with developers and client stakeholders.
Board Member & Marketing Specialist
Sia Digital Media Agency
Aug 2009 - Jan 2011 (1 year 5 months)
Combined UX, design, and internet marketing responsibilities in a small agency setting. Contributed to both project delivery and broader direction of digital initiatives.
Advertising Manager
Fresho.com
Feb 2007 - Mar 2009 (2 years 1 month)
Managed PPC campaigns and supported digital product, branding, and marketing activities. Contributed to online marketing efforts for Fresho.com.
Designer & Co-Founder
Leo TN
Nov 2005 - Jan 2007 (1 year 2 months)
Co-founded a small design studio and worked directly with clients on design and digital solutions. Supported client project delivery in a studio environment.
Education
Degrees, certifications, and relevant coursework
Agentic AI Engineering Specialisation
Agentic AI Engineering Specialisation, Agentic AI & AI-assisted workflows
Activities and societies: In progress
Currently expanding skills through an agentic AI engineering specialisation to support future AI-assisted product design workflows.
Swedbank (internal)
Future Leaders Program, Leadership & organizational effectiveness
Activities and societies: 146 hours
Completed the Swedbank internal Future Leaders Program (146 hours), focusing on leadership, collaboration, and organizational effectiveness.
Design Thinking Course
Design Thinking Course, Design thinking
Completed a design thinking course to strengthen user-centered problem framing and collaborative decision-making.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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