Inajah Phillips
@inajahphillips
Enthusiastic retail sales professional delivering high-volume customer service and driving sales through operational excellence.
What I'm looking for
I’m an enthusiastic and fast-learning professional with extensive experience delivering high-quality customer service in high-volume, fast-paced environments. I’m recognized for maintaining a positive attitude, fostering strong teamwork, and upholding exceptional service standards that earn positive feedback from patrons.
In my sales work, I deliver a welcoming, hospitable shopping experience by engaging customers to identify their specific needs and providing tailored product recommendations. I build strong rapport through empathetic communication and active listening, and I maintain sales floor organization and visual merchandising standards to drive daily sales goals.
I also bring hands-on operational strength from inventory-focused roles—stocking, rotating, and organizing merchandise for freshness and visual appeal. I unload delivery trucks, sort heavy inventory, use Point of Sale (POS) systems for fast, accurate service, and operate pallet jacks safely to move large shipments.
Across both retail and restaurant settings, I collaborate closely with team members to optimize service delivery during peak hours and cross-train across multiple roles for flexibility. I’m confident with cash and digital transactions, quick to resolve concerns promptly, and disciplined about safety compliance through daily cleaning, sanitizing, and thorough aisle upkeep.
Experience
Work history, roles, and key accomplishments
Sales Associate
Ollie's Bargain Outlet
Dec 2025 - Present (6 months)
Provided a welcoming, hospitable shopping experience by engaging customers to understand their needs and offering tailored product recommendations. Maintained sales floor organization and visual merchandising standards to support daily sales goals.
Stocked, rotated, and organized merchandise to keep products fresh and visually presented. Unloaded delivery trucks, organized heavy backroom inventory, assisted customers with locating items, and enforced daily aisle cleaning and safety standards.
Team Member
Chick-fil-A
Jan 2022 - Dec 2022 (11 months)
Served over 100 customers daily at the front counter and drive-thru, focusing on speed and order accuracy. Processed cash, credit, and digital payments via POS, and collaborated with kitchen and front-of-house teams during peak hours while cross-training across roles.
Education
Degrees, certifications, and relevant coursework
Teronoc High School
High School Diploma, High School
Earned a High School Diploma from Teronoc High School in 2022.
Availability
Location
Authorized to work in
Job categories
Skills
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