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Imen Ben aichaIA
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Imen Ben aicha

@imenbenaicha

Machine learning engineer at INFOR who improved forecasting accuracy by 15–35% and pricing margins by 20–50%.

Canada
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At INFOR, I developed demand forecasting models that contributed to 15–35% improvements in forecasting accuracy through feature engineering, model tuning, and validation. I evaluated forecasts against actual demand using RMSE and MAPE.

I also developed pricing-optimization models and recommendation logic that contributed to 20–50% higher profit margins on specific projects or product subsets. I validated recommended prices against actual revenue and margins on test data.

At INFOR, I designed scalable data and ML pipelines supporting 1M+ SKUs, using Infor platforms and Python workflows with Pandas, NumPy, scikit-learn, XGBoost, and LightGBM. I collaborated with engineering and product teams to integrate models and pipelines into production systems.

At LIFAT Laboratory, I designed a real-time data-processing and recommendation workflow using Apache Kafka, Apache NiFi, and Apache Spark. I developed Word2Vec embeddings and NLP-based recommendation models integrated with Neo4j.

Experience

Work history, roles, and key accomplishments

Infor logoIN

Software Data Engineer

Sep 2022 - Apr 2025 (2 years 7 months)

Developed ML models for demand forecasting and enterprise pricing, contributing to 15–35% improvements in forecasting accuracy and 20–50% higher profit margins. Designed scalable data and ML pipelines supporting 1M+ SKUs using Infor Data Lake, Data Fabric, Compass SQL, and Infor ION.

IS

Contractual Assistant Professor

ISTIC

Jan 2021 - May 2022 (1 year 4 months)

Delivered instruction in applied machine learning, Python, algorithms, predictive modeling, and data science through practical, project-based coursework. Mentored student projects involving ETL, data preprocessing, feature engineering, model development, evaluation, and software testing.

Education

Degrees, certifications, and relevant coursework

IS

ISTIC

Master's, Data Science and Smart Services

2018 - 2020

Grade: First in class; High Distinction

Master's in Data Science and Smart Services, first in class with high distinction.

IS

ISTIC

Bachelor's, Computer Science

2015 - 2018

Bachelor's in Computer Science from ISTIC, Borj-Cedria, Tunisia.

IBM logoIB

IBM

Big Data Developer Mastery Award, Big Data

Earned the Big Data Developer Mastery Award from IBM.

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