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Ikenna Ikegbunam

@ikennaikegbunam

Quality assurance and ICT specialist focused on AI data evaluation and digital systems.

United States
Message

What I'm looking for

I seek remote, part-time or contract roles where I can apply AI evaluation, QA, and ICT expertise to improve model quality and digital systems reliability.

I am a detail-oriented Quality Assurance and ICT Specialist with over five years' experience evaluating AI outputs, auditing content for factual accuracy, and managing digital signage and audience measurement systems. I combine technical troubleshooting, data analysis, and clear communication to support scalable AI and DOOH initiatives and to improve system reliability and model performance.

I have led installations and optimization of Android media players and networked devices, collaborated with analytics teams on AI-powered dashboards, and provided quality annotation and prompt testing to enhance model behavior. I hold CompTIA A+, Google IT Support certification, and an AI Quality & Annotation credential, and I am ready for remote, part-time, or contract roles focused on AI training and ICT support.

Experience

Work history, roles, and key accomplishments

RL

ICT & Audience Measurement Engineer

Retinaad Limited

Jan 2019 - Jan 2022 (3 years)

Led installation and maintenance of digital signage and audience measurement systems, configured Android media players and camera integrations, and collaborated on analytics to improve DOOH engagement and uptime.

TI

Technical Support & Systems Analyst

TechWave Solutions Inc.

Jan 2017 - Jan 2019 (2 years)

Provided end-to-end ICT support including hardware maintenance, network troubleshooting, and deployment of digital communication systems to improve reliability and compliance with performance standards.

Education

Degrees, certifications, and relevant coursework

University of Lagos logoUL

University of Lagos

Bachelor of Science, Information Technology

Completed a Bachelor’s degree in Information Technology, graduating in 2015.

Tech stack

Software and tools used professionally

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