Ikenna Ikegbunam
@ikennaikegbunam
Quality assurance and ICT specialist focused on AI data evaluation and digital systems.
What I'm looking for
I am a detail-oriented Quality Assurance and ICT Specialist with over five years' experience evaluating AI outputs, auditing content for factual accuracy, and managing digital signage and audience measurement systems. I combine technical troubleshooting, data analysis, and clear communication to support scalable AI and DOOH initiatives and to improve system reliability and model performance.
I have led installations and optimization of Android media players and networked devices, collaborated with analytics teams on AI-powered dashboards, and provided quality annotation and prompt testing to enhance model behavior. I hold CompTIA A+, Google IT Support certification, and an AI Quality & Annotation credential, and I am ready for remote, part-time, or contract roles focused on AI training and ICT support.
Experience
Work history, roles, and key accomplishments
General QA / AI Trainer
Outlier Collective
Jan 2022 - Present (3 years 9 months)
Evaluated AI-generated responses for clarity, factual accuracy, and fairness, audited contributor content, and provided quality feedback to improve model outputs and dataset annotations.
ICT & Audience Measurement Engineer
Retinaad Limited
Jan 2019 - Jan 2022 (3 years)
Led installation and maintenance of digital signage and audience measurement systems, configured Android media players and camera integrations, and collaborated on analytics to improve DOOH engagement and uptime.
Technical Support & Systems Analyst
TechWave Solutions Inc.
Jan 2017 - Jan 2019 (2 years)
Provided end-to-end ICT support including hardware maintenance, network troubleshooting, and deployment of digital communication systems to improve reliability and compliance with performance standards.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor of Science, Information Technology
Completed a Bachelor’s degree in Information Technology, graduating in 2015.
Availability
Location
Authorized to work in
Job categories
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