Ifeoma Ebirim

Direct community engagement and oversee daily app operational workflows, maintaining high retention and satisfaction across the marketplace platform. Manage end-to-end user transactions, order fulfillment, and customer inquiry resolution.

Fostered an active digital ecosystem across WhatsApp and Telegram, implementing discussion schedules and community events to sustain high member participation. Formulated and published content across social media channels, tracking engagement analytics to improve brand visibility.

Managed social media accounts across multiple platforms, auditing reach, audience growth, and interaction metrics. Curated targeted digital promotional campaigns to strengthen brand positioning and organic follower retention.

Conducted structured technical research to produce accurate, high-value articles, blog posts, and documentation tailored for Web3 clients. Collaborated closely with founders to establish consistent brand messaging while adhering to strict confidentiality standards.

Handled executive correspondence, email management, and telephone inquiries, ensuring prompt resolution of priority requests. Provided comprehensive administrative support, including data entry, documentation, and reporting.

Pursuing a B.Sc. in Psychology via distance learning, with an expected completion in 2027.

Completed Cybersecurity Scholarship Training in 2023.

Completed the Women Techsters Software Development Training Bootcamp in 2023.

Completed Tech and Entrepreneurship Training in 2022.

Earned the Senior School Certificate (SSCE) in 2020.