ifeanyi ubaka ojogwu
@ifeanyiubakaojogwu
AI automation engineer building production AI voice and support workflows with Make.com.
NigeriaWhat I'm looking for
I build production-grade AI voice and business automation systems, with a current focus on customer support workflows end to end.
Using Make.com, Vapi AI, OpenAI, Airtable, HubSpot, Slack, Gmail, and Twilio, I wire together API integrations and webhooks—then map JSON data, sync CRM updates, and automate the ticket lifecycle with intelligent routing and follow-ups.
For the AI Customer Support Automation Platform, I designed knowledge-base search with RAG, implemented structured outputs, and handled high-priority escalations and human transfers—plus troubleshooting webhook timing and complex automation scenarios.
Experience
Work history, roles, and key accomplishments
Provided customer service, operational efficiency, problem solving and time management as an independent driver.
Farm Manager
Self Employed
Jan 2011 - Dec 2020 (9 years 11 months)
Led teams, optimized operations, managed records and improved productivity in agricultural operations.
Education
Degrees, certifications, and relevant coursework
Federal University of Agriculture, Abeokuta
Master of Agricultural Science, Livestock Science & Sustainable Environment
Master of Agricultural Science in Livestock Science & Sustainable Environment.
Federal University of Agriculture, Abeokuta
Bachelor of Agriculture, Animal Breeding & Genetics
Bachelor of Agriculture in Animal Breeding & Genetics.
Availability
Location
NigeriaAuthorized to work in
Job categories
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