
Ieva Vai
@ievavai
Data Analyst at Sky building Looker Studio dashboards that help Customer and Cost Assurance teams reconcile charges.
What I'm looking for
At Sky, I build and maintain Looker Studio dashboards for Customer and Cost Assurance teams, helping them reconcile invoices and subscription charges across sensitive customer data. I work with stakeholders to turn business questions into data requirements and provide analysis that helps teams navigate their data.
At Overleaf, I used SQL in BigQuery and Mixpanel to answer business questions, built a Looker dashboard for sales prospecting and call preparation, and analysed product surveys that influenced product decisions. I also designed A/B tests, explored Google Analytics, and used R in RStudio to analyse and visualise large datasets.
My earlier work includes software testing at Dayshape, Nasdaq, and Kolmisoft. I also hold a Level 3 Diploma in Counselling Skills, and I’m looking to bring my interest in human behaviour, professional experience, and skills into a people-focused role.
Experience
Work history, roles, and key accomplishments
• Worked directly with stakeholders to clarify requirements and translate business questions into data requirements.
• Built and maintained complex Looker Studio dashboards for Customer and Cost Assurance teams, supporting accurate reconciliation of invoices and subscription charges across sensitive customer data.
• Delivered ad hoc analysis and updates to existing dashboards, helping teams under
Tracked and updated financial information, made payments for brewery construction carried out in Manchester.
Contract working with wholesale Heineken customers and inputting orders using SAP and Excel.
Travel
Career Break
Jan 2024 - Jul 2024 (6 months)
Spent 5+ months travelling, hiking, learning Spanish, writing and volunteering in hostels doing primarily reception and guest-facing work across South America (Argentina, Colombia, Peru, Chile).
Data Analyst focusing on dashboard building to translate complex data into easy-to-understand insights and answering ad-hoc data requests.
• Analysed annual product surveys, that influenced product decisions.
• Built a Looker (Google Data) dashboard to help surface information for sales prospecting and call preparation.
• Utilized SQL (BigQuery) and MixPanel for business questions and data analy
• Developed a comprehensive testing suite within Microsoft Azure, enhancing the efficiency and effectiveness of the development team's quality assurance processes.
• Conducted thorough functional and regression testing, identifying and reporting software defects to facilitate timely resolutions by the development team.
Inventory Clerk
MOT INVENTORIES LTD
Apr 2017 - Sep 2018 (1 year 5 months)
• Check-in/check-out inspections of rental properties. Compiled comprehensive reports.
• Took photographs of the property and accurately recorded damage and inventory details.
• Met and greeted tenants, collected keys from those moving out.
• Manually tested Investor Relation websites via web and mobile devices, using JIRA, Oracle CRM.
• Checked for any errors or discrepancies and reported them to developers, worked with the globally distributed team.
Cast Member
Klondike Gold Fields
Jun 2015 - Sep 2015 (3 months)
• First Lithuanian in an almost all-American team to lead visitor groups on tours. Shared stories about the Gold Rush in 1890s Alaska.
• Interacted with guests, guided in their activities and real-life experiences.
• Worked in the gift shop, participated in the sales competition and although I didn’t win, I was near the top.
Software Tester
Kolmisoft
Sep 2012 - May 2015 (2 years 8 months)
• Wrote automated tests for MOR Softswitch (telecommunications software) with Selenium IDE covering complex functionality and several user levels, including GUI, database, APIs, timezones, payments and more.
• Manually tested the system against the requirements, compatibility, usability, functionality, performance, security.
• Worked in a fast-paced Agile environment, created test cases and colla
Education
Degrees, certifications, and relevant coursework
West College Scotland
Level 3 Diploma in Counselling Skills
Sep 2023
Coursera
Google Data Analytics Certificate
Sep 2021
Vilniaus universitetas / Vilnius University
Master's Degree, Knowledge management and Leadership
2014 - 2016
Subjects: creativity, public relations, image and reputation, business knowledge management, entrepreneurship, leadership, research methods, prognostication methods, human resources.
Vilniaus universitetas / Vilnius University
Bachelor's Degree, Information Technologies
2009 - 2013
Subjects: programming, web and software development, information architecture, information and network security (CISCO fundamentals), UML, databases, operating systems, data analysis, business fundamentals, project management.
Power BI Essential Training
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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