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Ieva VaiIV
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Ieva Vai

@ievavai

Data Analyst at Sky building Looker Studio dashboards that help Customer and Cost Assurance teams reconcile charges.

United Kingdom
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What I'm looking for

I’m looking to bring my interest in human behaviour, professional experience and skills into a people-focused role.

At Sky, I build and maintain Looker Studio dashboards for Customer and Cost Assurance teams, helping them reconcile invoices and subscription charges across sensitive customer data. I work with stakeholders to turn business questions into data requirements and provide analysis that helps teams navigate their data.

At Overleaf, I used SQL in BigQuery and Mixpanel to answer business questions, built a Looker dashboard for sales prospecting and call preparation, and analysed product surveys that influenced product decisions. I also designed A/B tests, explored Google Analytics, and used R in RStudio to analyse and visualise large datasets.

My earlier work includes software testing at Dayshape, Nasdaq, and Kolmisoft. I also hold a Level 3 Diploma in Counselling Skills, and I’m looking to bring my interest in human behaviour, professional experience, and skills into a people-focused role.

Experience

Work history, roles, and key accomplishments

SK
Current

Data Analyst

Dec 2024 - Present (1 year 10 months)

• Worked directly with stakeholders to clarify requirements and translate business questions into data requirements.
• Built and maintained complex Looker Studio dashboards for Customer and Cost Assurance teams, supporting accurate reconciliation of invoices and subscription charges across sensitive customer data.
• Delivered ad hoc analysis and updates to existing dashboards, helping teams under

The HEINEKEN Company logoTC

Project Administrator

Nov 2024 - Jan 2025 (2 months)

Tracked and updated financial information, made payments for brewery construction carried out in Manchester.

The HEINEKEN Company logoTC

Customer Service Representative

Aug 2024 - Sep 2024 (1 month)

Contract working with wholesale Heineken customers and inputting orders using SAP and Excel.

CB

Travel

Career Break

Jan 2024 - Jul 2024 (6 months)

Spent 5+ months travelling, hiking, learning Spanish, writing and volunteering in hostels doing primarily reception and guest-facing work across South America (Argentina, Colombia, Peru, Chile).

Overleaf logoOV

Data Analyst

Dec 2021 - Dec 2023 (2 years)

Data Analyst focusing on dashboard building to translate complex data into easy-to-understand insights and answering ad-hoc data requests.

• Analysed annual product surveys, that influenced product decisions.
• Built a Looker (Google Data) dashboard to help surface information for sales prospecting and call preparation.
• Utilized SQL (BigQuery) and MixPanel for business questions and data analy

Dayshape logoDA

Quality Engineer

Jul 2019 - Nov 2021 (2 years 4 months)

• Developed a comprehensive testing suite within Microsoft Azure, enhancing the efficiency and effectiveness of the development team's quality assurance processes.
• Conducted thorough functional and regression testing, identifying and reporting software defects to facilitate timely resolutions by the development team.

ML

Inventory Clerk

MOT INVENTORIES LTD

Apr 2017 - Sep 2018 (1 year 5 months)

• Check-in/check-out inspections of rental properties. Compiled comprehensive reports.
• Took photographs of the property and accurately recorded damage and inventory details.
• Met and greeted tenants, collected keys from those moving out.

NA

Web Production Specialist

Apr 2016 - Jan 2017 (9 months)

• Manually tested Investor Relation websites via web and mobile devices, using JIRA, Oracle CRM.
• Checked for any errors or discrepancies and reported them to developers, worked with the globally distributed team.

KF

Cast Member

Klondike Gold Fields

Jun 2015 - Sep 2015 (3 months)

• First Lithuanian in an almost all-American team to lead visitor groups on tours. Shared stories about the Gold Rush in 1890s Alaska.
• Interacted with guests, guided in their activities and real-life experiences.
• Worked in the gift shop, participated in the sales competition and although I didn’t win, I was near the top.

KO

Software Tester

Kolmisoft

Sep 2012 - May 2015 (2 years 8 months)

• Wrote automated tests for MOR Softswitch (telecommunications software) with Selenium IDE covering complex functionality and several user levels, including GUI, database, APIs, timezones, payments and more.
• Manually tested the system against the requirements, compatibility, usability, functionality, performance, security.
• Worked in a fast-paced Agile environment, created test cases and colla

Education

Degrees, certifications, and relevant coursework

WS

West College Scotland

Level 3 Diploma in Counselling Skills

Sep 2023

CO

Coursera

Google Data Analytics Certificate

Sep 2021

VU

Vilniaus universitetas / Vilnius University

Master's Degree, Knowledge management and Leadership

2014 - 2016

Subjects: creativity, public relations, image and reputation, business knowledge management, entrepreneurship, leadership, research methods, prognostication methods, human resources.

VU

Vilniaus universitetas / Vilnius University

Bachelor's Degree, Information Technologies

2009 - 2013

Subjects: programming, web and software development, information architecture, information and network security (CISCO fundamentals), UML, databases, operating systems, data analysis, business fundamentals, project management.

LI

LinkedIn

Power BI Essential Training

Availability

Open to opportunities

Location

United Kingdom

Authorized to work in

Salary expectations

38k+ GBP

Job categories

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