Open to opportunities

IBRAHIM YAU

@ibrahimyau

Message

Detail-oriented IT professional with strong analytical and creative skills.

Nigeria

Message

What I'm looking for

I am looking for opportunities that allow me to leverage my IT skills in a collaborative environment, focusing on innovation and positive societal impact.

I am a highly motivated Computer Engineering graduate with a strong academic background and diverse work experience in technical, managerial, and leadership roles. My journey has equipped me with problem-solving skills and the ability to adapt to dynamic environments, ensuring I deliver results that create positive impacts.

During my National Youth Service Corps at the Federal Inland Revenue Service, I participated in various activities that honed my technical operations skills. My previous roles, including Logistic Officer Assistant at Sigma Electric Company and Manager at Universal Internet Cafe, have further developed my team management and customer service abilities. I take pride in my contributions to ensuring a fair electoral process during the 2019 General Elections as a Presiding Officer.

Experience

Work history, roles, and key accomplishments

Logistic Officer Assistant

Sigma Electric Company

Jan 2020 - Jan 2025 (5 years)

Managed and oversaw technical operations, ensuring efficiency and compliance with company standards. Collaborated with teams to troubleshoot and resolve electrical and technical issues, contributing to innovative solutions to improve productivity.

Technical Operations Management Team Collaboration Troubleshooting Compliance

Service Desk Technician

Federal Inland Revenue Service

Jan 2023 - Jan 2024 (1 year)

Provided technical support and service delivery at the Service Desk, assisting users with IT-related issues and ensuring efficient operation of IT services.

Technical Support IT Service Delivery Problem Solving Service Desk

Corps Member

Federal Inland Revenue Service

Jan 2023 - Jan 2024 (1 year)

Participated in various activities within the organization during the National Youth Service Corps program, gaining valuable experience in public service and administrative functions.

Public Service Organizational Skills Community Engagement

Manager

Universal Internet Cafe

May 2008 - Jan 2021 (12 years 8 months)

Supervised daily operations including customer service, technical support, and financial management. Trained and managed staff to ensure high-quality service delivery and implemented strategies to increase customer satisfaction and profitability.

Customer Service Technical Support Financial Management Staff Training

Presiding Officer

Independent National Electoral Commission (INEC)

Apr 2019 - Apr 2019 (0 months)

Oversaw the electoral process during the 2019 General Elections, ensuring compliance with electoral laws. Managed a team of polling officers to ensure a smooth and transparent voting process.

Electoral Process Management Compliance Team Management Voter Registration

Education

Degrees, certifications, and relevant coursework

Bayero University Kano

Bachelor of Engineering, Computer Engineering

2019 - 2023

Graduated with a Bachelor of Engineering in Computer Engineering, gaining a strong academic foundation in computer systems, software development, and engineering principles.

Government Secondary School Sheka

GCE/WASSCE, Secondary Education

2007 - 2014

Achieved the General Certificate of Education (GCE) and West African Senior School Certificate Examination (WASSCE), demonstrating proficiency in various subjects.

Government Technical College Kano

NABTEB Certificate, Technical Education

2010 - 2012

Completed a National Business and Technical Examinations Board (NABTEB) program, focusing on technical skills and practical applications in engineering.