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Ibironke Grace

@ibironkegrace

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I streamline telehealth scheduling, patient coordination, and EMR documentation so providers can focus on patient care.

Nigeria

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What I'm looking for

I'm looking to support healthcare providers, clinics, or telehealth practices by streamlining patient scheduling, follow-ups, EMR documentation, and HIPAA-compliant communication.

I've supported healthcare providers as a freelance Medical Virtual Assistant, managing patient scheduling, provider calendars, insurance verification, telehealth setup, and HIPAA-compliant communications.

I verified eligibility and prior authorizations for 40+ appointments, scheduled and confirmed 60+ appointments, and updated more than 100 patient records in EMR systems.

At ST Mary’s Catholic Hospital, I documented patient information, coordinated intakes, transfers, discharges, referrals, and follow-up appointments, and educated patients and caregivers on treatment plans.

I'm a Registered Nurse currently pursuing a BSc in Nursing, bringing patient-care experience and organized remote administrative support to telehealth and clinical workflows.

Experience

Work history, roles, and key accomplishments

Medical Virtual Assistant

Freelance

Nov 2025 - Jul 2026 (8 months)

Verified insurance eligibility and prior authorizations for 40+ patient appointments, reducing scheduling delays and claim-related issues. Scheduled and confirmed 60+ patient appointments while managing provider calendars and updating 100+ patient records in the EMR.

Insurance Verification Prior Authorizations Patient Scheduling Calendar Management EMR Documentation Telehealth Setup Guidance HIPAA compliance Patient Communication

Registered Nurse

St Mary's Catholic Hospital

Jan 2026 - Mar 2026 (2 months)

Documented patient information accurately in the hospital's Electronic Medical Record (EMR) and scheduled diagnostic investigations, procedures, follow-up appointments, and referrals. Coordinated patient intakes, transfers, and discharges to ensure efficient patient flow and continuity of care.

EMR Documentation Patient Scheduling Patient Intake Discharge Planning Patient Education Confidentiality Healthcare Coordination