Ibidapo Ogundepo

I am a User Experience Designer with a strong background in software development. With a track record of managing the complete design process for IT products and services, I am skilled in using Adobe Creative Suite CC (XD, Illustrator, Photoshop), Microsoft Office Suite, and user experience design applications (Figma, Adobe XD, Sketch, In Vision) to deliver successful projects from conceptualization to delivery. I am passionate about delivering mission-critical technology and business solutions to startups, small businesses, and recognized brands in a range of industries.

At Polaris Bank, I conducted a competitive analysis of industry leaders, identified key opportunities for improvement, and successfully implemented those changes, resulting in increased market share and customer satisfaction. I also facilitated design thinking workshops and training sessions for team members, resulting in increased collaboration, creativity, and innovative solutions. Additionally, I implemented a data-driven design approach, utilizing analytics and user data to drive decision-making and optimize product features, resulting in increased user engagement and improved product performance.

During my time at Media 78, I developed product experiences for various financial organizations across Africa, Asia, Europe, and the American region. I collaborated with cross-functional teams to ensure alignment and successful delivery of products. I led the design of a new mobile app for a commercial bank, resulting in a 50% increase in downloads and a 30% increase in active users within the first six months of launch. I also improved the functionality of a client company's estate management application by 82% through user research and usability testing, resulting in a 20% increase in user satisfaction and a 15% increase in user engagement. Furthermore, I improved accessibility and inclusivity for users by implementing accessibility standards and conducting user testing with individuals with disabilities, resulting in a more accessible product for all users.

At Inlaks, I conducted a competitive analysis of core banking platforms used by e-commerce and Fintech competitors, resulting in the identification of possible features to be added, enhanced, or removed from our platform. I led User Acceptance Test (UAT) sessions for end-users and clients, and incorporated their feedback into the product design, resulting in a 40% increase in customer satisfaction. I also streamlined the migration process for over 20 Microfinance banks to the T24 core banking application, reducing migration time by 50%.