Ibai Lopez

Built a Quality Office (Testing Factory) from scratch, standardizing QA processes for a client with 360+ employees. Expanded business opportunities through quality assessments generating €5M+ engagements and launched AI-driven QA frameworks for automated test case generation and defect pattern recognition to improve root-cause analysis.

Defined and tracked OKRs for a QA team applied across 21 WorkStreams while mentoring testers to improve career paths and skill development. Led the transformation from Quality Assurance to Quality Assistance and guided agile adoption (CI/CD, BDD) while evaluating BrowserStack, Kobiton, and XRay.

Led SIT and UAT testing phases for several Zurich projects and managed testing planning, deployment, and execution with a team of 5 testers. Defined and reported KPIs and validated DevOps Azure test tracking to ensure visibility, traceability, and testing process control aligned to Zurich standards.

Defined software quality processes across multiple ongoing projects and led the Software Quality Assurance department. Coordinated testing roadmaps, configured Micro Focus ALM/Jira/XRay, defined and reported KPIs, coached team members, and created a QA community for knowledge sharing.

Defined and executed test cases in cross-project services for the EPO (European Patent Office) and EUROJUST programs. Led a team of 4 QA experts, participated in steering committees with monthly QA reporting, and defined quality gates for EJIE using a standard testing strategy.

Installed and configured Jira and XRay for a CRM integration project supporting Euskaltel and delivered Agile testing support and training to project participants. Defined QA services based on ISTQB standards, including test strategy and defect life cycle management.

Managed outsourced teams designing, assessing, and executing automated test cases using HP UFT for SAP FI-CO and web projects. Implemented mobile testing for iOS and Android using HP Mobile Center, piloted continuous integration with HP and Atlassian tools, and managed project budgets to optimize delivery efficiency.

Analyzed, designed, and executed SAP FI-module test cases using HP QC, including regression execution management for a 3-member test team. Performed SAP automation for FI/MM/CO-GE/IP/RMS using HP QTP (VBScript) and managed issues/bugs using HP PPM.

Resolved SAP technical and functional issues across WM, FI, CO, MM, and SD modules and validated functionality and business rules. Supported requirements verification to ensure delivered changes aligned with module expectations.

Completed a Master in Project Management at Universidad Isabel I in Burgos in 2024.

Completed a Master in Big Data at Universidad Isabel I in Burgos in 2023.

Completed a Master of Business Administration (MBA) at Universidad Isabel I in Burgos in 2022.

Completed a Master of Business Administration (MBA) at UNED in Madrid in 2013.

Completed Telecommunications Engineering at Universidad de Deusto in Bilbao in 2009.