HDHugo Dowd
@hugodowd
Product designer blending cognitive psychology with research-driven UX solutions.
United KingdomWhat I'm looking for
I am a product designer who applies cognitive psychology and consumer insights to create human-centred digital products. My background in research informs design decisions that improve user outcomes across complex, regulated industries.
At Telstra Health I led design projects for General Practitioners, redesigned patient–practice communications, contributed to the design system, and standardised research operations for a five-person design team.
Previously I applied behavioural research at a consumer insights agency to boost conversions for global brands and optimised product placement for an online supermarket serving 20+ million weekly customers. I have run A/B tests and led interviews to validate strategic expansion into new markets.
I hold a Master of Interaction Design with software electives (HTML, CSS, JavaScript, Java) and a Bachelor of Psychology (Honours) focused on perception and cognition, equipping me to bridge research, design, and cross-functional stakeholder management.
Experience
Work history, roles, and key accomplishments
Product Designer
Telstra Health
Jul 2022 - Jul 2024 (2 years)
Led design projects for General Practitioners at Australia's largest digital health company, redesigning patient-practice communication and standardising research operations for a 5-person design team; drove strategic research to expand into the medical specialist market by interviewing 12 users.
UX Design Intern
Searten
Nov 2021 - Jul 2022 (8 months)
Developed an academic research management platform with early-stage founders and conducted user research with 6+ university department heads to inform product direction.
Market Researcher
Gateway Research
Oct 2020 - Apr 2022 (1 year 6 months)
Applied cognitive and behavioural research to consumer behaviour, optimising product placement for an online supermarket with 20M+ weekly customers and running A/B tests with 60+ users to increase conversions for global brands.
Education
Degrees, certifications, and relevant coursework
USUniversity of Sydney
Master of Interaction Design, Interaction Design
2020 - 2021
Completed a Master of Interaction Design covering end-to-end product design with electives in software development (HTML, CSS, JavaScript, Java).
AUAustralian National University
Bachelor of Psychology (Honours), Psychology
2016 - 2019
Completed a Bachelor of Psychology (Honours) and conducted original research on human perception and cognition for the honours thesis.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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