Hritick chourasia User
@hritickchourasiauser
5X Certified Salesforce Developer with a passion for automation.
What I'm looking for
I am a 5X Certified Salesforce Developer with over 2.7 years of experience in designing and implementing scalable Salesforce solutions. My expertise has led to significant process efficiencies, achieving up to a 40% increase in operational effectiveness. I specialize in Lightning Web Components (LWC), Apex, and third-party API integrations, and I have a proven track record of automating business processes, which has reduced manual efforts by 60% and enhanced user adoption by 30% through intuitive UI/UX improvements.
Throughout my career, I have successfully translated 100% of business requirements into robust technical solutions, working across various Salesforce platforms including Sales Cloud and Service Cloud. My role at Wipro Technologies has allowed me to lead multiple feature deployments with zero downtime and spearhead significant projects such as LIVE domain migration for customer portals. I am passionate about leveraging technology to improve user experiences and drive business success.
Experience
Work history, roles, and key accomplishments
Salesforce Developer
Wipro Technologies
Mar 2024 - Present (1 year 3 months)
Built logic using Batch Apex for SMS, WhatsApp, and email notifications. Designed dynamic responses and views tailored to customer profiles, increasing engagement by 25%. Created email verification logic, reducing invalid email entries by 32%.
Project Engineer
Wipro Technologies
Mar 2023 - Feb 2024 (11 months)
Created Einstein AI Chatbot POC, reducing initial support time by 40% and receiving 90% positive feedback. Integrated WhatsApp Business API to target expired subscriptions, improving re-engagement by 28%. Developed Quick Action Button for instant reminders to customers 5 minutes before calls.
Education
Degrees, certifications, and relevant coursework
Dr. B.C. Roy Engineering College
B.Tech, Computer Science and Engineering
Grade: 8.73/10
Graduated with a B.Tech in Computer Science and Engineering. Achieved a GPA of 8.73/10.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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