As a Content Strategy, Operations & Business Development Specialist, I developed content strategies, calendars, and production workflows for digital platforms.
I coordinated communication between business partners, customers, and internal departments, and managed customer support operations, including resolving escalated cases and training new team members.
I planned project tasks, timelines, responsibilities, and implementation processes to support effective coordination.
I also designed AI-powered management and automation systems using ChatGPT, Claude, n8n, and Notion. I’m currently studying for a Bachelor of Business Administration at Istanbul Kent University.
