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Honelegn Workie

@honelegnworkie

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Data Entry | Data Analysis | Data Visualization | Dashboard Reporting

Ethiopia

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What I'm looking for

I am looking for a role that fosters growth, values collaboration, and challenges me to innovate.

I am a dedicated Corporate Agent Mobilization and Management Specialist at Ethio Telecom, where I lead initiatives to mobilize and efficiently manage a network of agents. My focus on operational excellence, strategic expansion, and exceptional customer satisfaction has allowed me to thrive in this dynamic sector. With a strong background in sales, I have honed my skills in relationship-building and understanding customer needs, enabling me to foster strong connections with agents and partners.

Throughout my career, I have developed and executed strategies to expand the corporate agent network, conducted market analysis to optimize agent placement, and designed onboarding programs that enhance sales skills. My commitment to continuous improvement is reflected in my regular performance reviews and feedback sessions with agents, ensuring they receive the support they need to succeed. I am passionate about delivering tangible results and am eager to leverage my experience to contribute to Ethio Telecom's growth.

Experience

Work history, roles, and key accomplishments

Current

Freelance Data Entry and Analysis

Current

Upwork

Dec 2019 - Present (5 years 6 months)

As a Freelance Data Entry and Analysis specialist, I provide data-related services including data entry, analysis, and visualization. I utilize various tools to deliver accurate and timely insights, creating interactive dashboards for clients.

Data Entry Data Analysis Data Visualization Dashboards Microsoft Excel Client Communication Time Management Problem Solving Project Management

Current

Corporate Agent Mobilization and Management Specialist

Current

Ethio Telecom

Oct 2023 - Present (1 year 8 months)

As a Corporate Agent Mobilization and Management Specialist, I lead initiatives to expand the agent network, focusing on operational excellence and customer satisfaction. I conduct market analysis, design training programs, and maintain relationships with agents to ensure effective performance and compliance.

Market Analysis Training Development Performance Monitoring Relationship Building Data Analysis Strategic Planning Customer Satisfaction Compliance Communication

Sales Executive

Ethio Telecom

Feb 2019 - Oct 2023 (4 years 8 months)

As a Sales Executive, I consistently surpassed sales targets and implemented effective strategies to drive product adoption. I maintained strong client relationships, delivered exceptional customer service, and collaborated with marketing teams to enhance sales efforts.

Sales Strategy Customer Relationship Management Product Knowledge Customer Service Performance Metrics Team Collaboration Communication Problem Solving Market Research

Education

Degrees, certifications, and relevant coursework

Premium College

MSc, Project Planning and Management

2020 - 2022

Grade: 3.61

Master’s degree in project planning and management from Premium College with a GPA of 3.61. Focused on strategic project design, execution, and evaluation. Strengthened leadership, planning, and organizational skills through practical case studies and project work.

University of Gondar

Bachelor's degree, Economics

2016 - 2018

Grade: 3.14

Gained a solid foundation in economic theory, data analysis, and policy evaluation. Developed strong analytical and problem-solving skills through coursework and research projects.