Hitesh Nischal
@hiteshnischal
IT operations and security professional at HC Denim who manages platform access and investigates operational anomalies, targeting SOC Analyst roles.
IndiaWhat I'm looking for
At HC Denim Pvt Ltd, I administer user accounts, permissions, and authentication settings, and monitor platform activity and transaction records for irregularities. I triage incidents by business impact, coordinate escalations, and track issues through resolution.
Earlier, I delivered L2/L3 enterprise support at Fujitsu New Zealand Ltd and supported live event infrastructure at Cliftons. In cybersecurity labs, I’ve investigated simulated SIEM alerts with Splunk, analysed logs in Elastic Stack, and practised phishing and network traffic analysis.
Experience
Work history, roles, and key accomplishments
Technology and Operations Manager
HC Denim Pvt Ltd
Sep 2018 - Present (8 years 1 month)
Administered user accounts, permissions, and authentication settings; monitored platform activity and performance metrics; triaged platform incidents and coordinated escalations; maintained platform procedures and security compliance; administered cloud-based business platforms including Amazon Seller Central and Myntra Partner Portal.
Delivered enterprise IT support to 2,000+ users across multiple client environments, resolving desktop, application, and end-user technology issues. Managed incident and service request tickets, administered user accounts and access permissions using Active Directory Domain Services, and configured/troubleshot Windows and macOS endpoints.
IT Technician
Cliftons
Oct 2014 - Apr 2016 (1 year 6 months)
Delivered technical infrastructure support for conferences, corporate training, and client environments accommodating up to 80 participants. Prepared and supported 3-4 client technology setups daily, including Microsoft Azure, AWS, and Pearson VUE testing platforms, and responded to technical issues during live events.
Education
Degrees, certifications, and relevant coursework
Wellington Institute of Technology (WelTec)
Postgraduate Diploma, Information Assurance & Security
Grade: B
Postgraduate Diploma in Information Assurance & Security (Level 7) from Wellington Institute of Technology, with a grade of B.
Guru Gobind Singh Indraprastha University
Bachelor of Business Administration, Computer Aided Management
2007 - 2011
Bachelor of Business Administration in Computer Aided Management from Guru Gobind Singh Indraprastha University, completed in 2011.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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