Open to opportunities

Hera Eid

@heraeid

Message

Results-oriented project coordinator and passionate diabetes educator.

Lebanon

Message

What I'm looking for

I am looking for a role that allows me to leverage my project management skills and passion for diabetes education in a supportive and innovative environment.

I am a highly motivated and results-oriented professional with extensive experience in administration, executive assistance, and office coordination within both NGO and medical sectors. My proven ability to quickly grasp new concepts and develop innovative solutions has enabled me to effectively manage diverse tasks. I have demonstrated experience in project planning, execution, and monitoring, including task delegation, resource allocation, and adherence to deadlines.

As a passionate Diabetes Educator, I am committed to empowering individuals to live healthier lives. I possess expertise in providing comprehensive diabetes education, fostering patient engagement, and creating a supportive environment for individuals to effectively manage their condition. My background includes developing and executing content strategies, managing medical records, and overseeing emergency response initiatives, all while ensuring optimal patient care and communication.

Experience

Work history, roles, and key accomplishments

Project Coordinator

Infinium Marketing Group

Sep 2019 - Jan 2025 (5 years 4 months)

Developed and executed comprehensive content strategies, including website copy, blog posts, and articles. Managed and maintained the company website, ensuring accuracy, compliance, and optimal user experience.

Content Strategy Website Optimization Copywriting User Experience

Office Coordinator

Cedar Rehab

Sep 2017 - Jan 2018 (4 months)

Prioritized and resolved urgent medical situations, implemented corrective measures to enhance patient care, and maintained consistent communication with patients and their families.

Patient Care Communication Administrative Support Problem Solving

Coordinator of Medical Directory Office

Trad Hospital and Medical Center

Oct 2015 - Apr 2017 (1 year 6 months)

Oversaw emergency response and implemented corrective actions while managing strategic development and clinical services policies.

Policy Development Strategic Planning Leadership

Medical Assistant

Trad Hospital and Medical Center

Jul 2013 - Oct 2015 (2 years 3 months)

Performed administrative duties including patient reception, scheduling, insurance processing, and maintaining medical records.

Scheduling Insurance

Executive Assistant

The National Diabetes Organization-DiaLeb

Aug 2012 - May 2013 (9 months)

Provided administrative support including appointment scheduling, data entry, meeting coordination, and event planning focused on fundraising and educational sessions for diabetes patients.

Administrative Support Event Planning Data Entry Coordination Fundraising

Education

Degrees, certifications, and relevant coursework

International Diabetes Federation

Diabetes Educator, Diabetes Education

2020 - 2020

Completed training to become a Diabetes Educator, focusing on comprehensive diabetes education and patient engagement.

American Canadian Board for Professional Training

Certified Trainer, Professional Training

2017 - 2017

Completed the Trainer of Trainers (TOT) program, enhancing skills in training and education methodologies.

Haigazian University

Bachelor Degree, Medical Laboratory Sciences

2008 - 2013

Bachelor Degree in Medical Laboratory Sciences, focusing on the principles and practices of laboratory science, including clinical chemistry, microbiology, and hematology.