I am a customer-focused Tech Lead with 17 years of experience. Throughout my career, I have successfully translated business strategies into product roadmaps and execution plans, resulting in improved collaboration, program alignment, and faster delivery. I am adept at all phases of SAFe Agile projects and have implemented Scrum and Kanban methodologies to boost team efficiency and productivity. As a leader, I have mentored high-performing teams, managed development, releases, and QA testing, and fostered continuous improvement through performance reviews and growth opportunities for team members.
One of my notable achievements was enhancing scalability and maintainability, resulting in a 10% decrease in service downtime and increased deployment frequency. I also developed and implemented a strategic technical roadmap for an e-learning platform, which led to increased user engagement within the first quarter. Additionally, I spearheaded a development team that successfully delivered a software solution contributing to a 13% increase in annual revenue for the company.