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Heitor Xu

@heitorxu

Senior Backend Engineer & Project Manager in business travel. Led the hotel room-sharing feature, which drove tens of millions of yuan in incremental.

China

Message

At Ctrip Business Travel Information Service (Shanghai) Co., Ltd., I coordinated more than 10 teams on the hotel room-sharing project, which added tens of millions of yuan in annual revenue. I also promoted AI-assisted TDD for flight ticket refunds and changes, reducing the online failure rate by 50%.

At Migu Video Technology Co., Ltd., I supported the 2018 FIFA World Cup Russia live broadcast user-rights delivery system, which handled peak traffic of 1000+ TPS with a 100% delivery success rate. More recently, I led an AI-driven cross-border e-commerce website project, applying AI to website construction and on-site and social media operations.

Experience

Work history, roles, and key accomplishments

Senior Backend Development Engineer

Ctrip Business Travel Information Service (Shanghai) Co., Lt

Apr 2021 - Aug 2025 (4 years 4 months)

Led backend development for hotel room sharing and flight ticket refund/change processes, coordinating over 10 teams and adding tens of millions in annual revenue. Implemented AI-assisted TDD practices, reducing online failure rate by 50%.

Backend Development Project Management AI Assisted Test Driven Development Resource Planning Cross team Collaboration

Senior Backend Development Engineer

Trip.Biz

Apr 2021 - Aug 2025 (4 years 4 months)

1. Demand Management and Resource Planning: Leading the transformation of business requirements as a production line business expert, accurately identifying development resource needs, and avoiding the risk of delays caused by resource mismatch;
2. Hotel room sharing project: As the backend development leader, I coordinated and managed the collaboration of more than 10 functional teams , delivered

Senior Backend Development Engineer

Ctrip Business Travel Information Service (Shanghai) Co., Lt

Apr 2021 - Aug 2025 (4 years 4 months)

Led backend development for hotel room-sharing and flight ticket refund/change projects, coordinating 10+ teams and adding tens of millions in annual revenue. Promoted AI-assisted TDD practices, reducing online failure rate by 50%.

Backend Development Project Management AI Assisted Test Driven Development Resource Planning Cross team Collaboration

Senior Backend Development Engineer

Guojin Metals Network Information Technology Co., Ltd.

Sep 2019 - Dec 2020 (1 year 3 months)

Headed the information development team, coordinating requirements, scheduling, and risk management. Resolved performance issues such as market data freezes and improved system stability.

Project Management System Stability Performance Optimization Risk Management

Senior Backend Development Engineer

Migu Video Technology Co., Ltd.

Mar 2017 - Sep 2019 (2 years 6 months)

Supported high concurrency for the 2018 FIFA World Cup user rights delivery system, achieving 1000+ TPS and 100% success rate. Led iterative development of the user center delivery system.

High Concurrency Systems Microservices System Development Performance Evaluation Emergency Response

Senior Backend Development Engineer

China Mobile MIGU

Mar 2017 - Sep 2019 (2 years 6 months)

1. 2018 FIFA World Cup Russia Live Broadcast Support (High Concurrency Challenge): Responsible for high concurrency support of the user rights delivery system, with a peak TPS of 1000+ , and a 100% success rate in rights delivery during the live broadcast ;
2. System development and accumulation: Leading the iterative development and full-process management of the user center delivery system, and

Senior Backend R&D Engineer

E-House (China) Innovation and R&D Center

Oct 2016 - Mar 2017 (5 months)

Led integration with third-party payment channels such as Alipay, WeChat, UnionPay, and Lakala. Designed and optimized core payment functions and resolved channel anomalies to ensure stability.

Payment Integration Alipay WeChat Pay UnionPay Lakala System Stability System Design

Senior Backend Development Engineer

Shanghai Hengrong Digital Technology Co., Ltd.

Nov 2014 - Oct 2016 (1 year 11 months)

Designed core architecture for next-generation call center product and improved technical framework. Overcame technical hurdles in UnionPay Call Center Upgrade Project, ensuring on-time delivery.

Architecture Design Framework Call Center UnionPay Problem Solving Technical Leadership Contact Center Systems

Senior Backend Development Engineer

Pactera

Nov 2014 - Oct 2016 (1 year 11 months)

1. Core architecture design: Lead the core architecture design of the next-generation call center product, spearhead improvements to the existing technical framework, and enhance user interaction experience and customer satisfaction;
2. UnionPay Call Center Upgrade Project: As the person in charge of technical breakthroughs, I overcame several key technical hurdles, propelled the project from the

Software Project Manager

Shanghai Shanshuo Information Technology Co., Ltd.

Sep 2013 - Nov 2014 (1 year 2 months)

Managed WeChat Banking Project lifecycle from development to maintenance, preparing technical solutions for tenders. Incubated WeChat marketing products, turning losses into profits with annual revenue of 2 million.

Client Presentations Project Management WeChat Development Product Incubation Tender Preparation

Credit Client Manager

Xin'an Investment Consulting Co., Ltd.

Apr 2012 - Nov 2012 (7 months)

Promoted personal credit loan products, achieving top three team monthly performance and top five store ranking with zero overdue repayments. Provided product and process optimization suggestions that were adopted.

Credit Products Sales Client Management Process Optimization