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Heera singh mourya

@heerasinghmourya

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Computer Operator with 7 years’ experience optimizing data, systems, and customer service.

India

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What I'm looking for

I want to contribute my skills and knowledge to a relevant challenging environment, working through collective efforts to bring out best results. I enjoy organized work with a keen eye for detail, quick problem solving, and supporting customers effectively.

I’m a Computer Operator with 7 years of experience working in government education support at the Govt. Development Block Source Center / District Education Center, Kurai Dist. Seoni, M.P. From July 2016 to August 2023, I supervised computer operations, maintained 95% system uptime, and handled database management, backups, and recovery procedures.

My work focuses on improving speed and accuracy—managing and analyzing 1000+ records using Advanced Excel Pivot Tables to reduce reporting time by 30%. I also developed VBA macros to automate data entry, improving productivity by 25%, and optimized database queries with VLOOKUP and INDEX-MATCH to reduce data errors by 15%.

Beyond day-to-day support, I’m proud of developing and implementing new programs into the company’s system, increasing efficiency and improving customer service. I bring excellent interpersonal communication, troubleshoot issues quickly, and enjoy working both independently and as part of a team.

Experience

Work history, roles, and key accomplishments

Computer Operator

District Education Center, Kurai

Jul 2016 - Aug 2023 (7 years 1 month)

Managed and analysed 1,000+ records using Advanced Excel Pivot Tables, reducing reporting time by 30%. Developed VBA macros and optimized queries (VLOOKUP, INDEX-MATCH), improving productivity by 25% and reducing data errors by 15%, while supervising system operations and maintaining ~95% uptime.