Open to opportunities

Heena Prashar

@heenaprashar1

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Experienced Business Risk Manager with a focus on operational efficiency.

India

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What I'm looking for

I am looking for a role that fosters collaboration, encourages professional growth, and allows me to leverage my risk management expertise to drive operational excellence.

I am a Business Risk Manager with 9 years of experience in managing business risk and ensuring ISO 27001 compliance. My career has been dedicated to optimizing operational efficiency and conducting thorough due diligence for third-party vendors. I have a proven track record of mitigating risks, supporting audits, and enhancing governance through effective stakeholder management and process improvement.

In my current role at Union Bank of Switzerland, I have successfully improved vendor compliance by 50% and resolved over 50 defects during tool migration. My previous experience at American Express and Accenture has equipped me with the skills to manage operational risks effectively and lead cross-functional teams. I take pride in my ability to develop comprehensive training materials and streamline vendor management processes, ensuring that my teams are well-prepared and informed.

Throughout my career, I have been recognized for my high performance and commitment to excellence, receiving multiple awards for my contributions. I am passionate about fostering collaboration and continuous improvement within teams, and I strive to create an environment where everyone can thrive and succeed.

Experience

Work history, roles, and key accomplishments

Current

Business Risk Specialist - Authorized Officer

Current

Union Bank of Switzerland (UBS)

Nov 2023 - Present (1 year 7 months)

Conducted risk assessments and due diligence for third-party vendors across all business functions, evaluating controls and policies. Reported findings and communicated actionable recommendations to senior management and stakeholders, while monitoring and tracking vendor compliance. Partnered with cross-functional teams during tool migration, successfully identifying and resolving system defects a

Due Diligence Compliance Stakeholder Management Process Improvement Cross Functional Collaboration Training Risk Management

Legal Operations Analyst (Information Security)

American Express

Jun 2022 - Nov 2023 (1 year 5 months)

Managed due diligence and operational risk for over 50 third parties across APAC regions, documenting security risks, recommendations, and compensating controls. Conducted regular meetings with senior management to highlight identified issues and provide risk mitigation recommendations. Supported internal and external audits, ensuring all findings were documented, tracked, and resolved in a timely

Third Party Risk Management Risk Management Vendor Management Audit Risk Mitigation SOP Development Compliance Stakeholder Management

Project Control Services Senior Analyst

Accenture

Jan 2016 - Jun 2022 (6 years 5 months)

Managed multiple client accounts, acting as the primary liaison for client data protection and ensuring ISO 27001 compliance. Led internal audits and quality checks, documented findings, and created action plans to ensure timely remediation of compliance gaps. Led a team of 6-9 resources, providing mentorship, assigning tasks, and implementing automations and process improvements.