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Heather Hale

@heatherhale

Lead Financial Analyst at The Home Depot who cut Special Order volume 38.4% through automation.

At The Home Depot, I spearheaded Phases 1 and 2 of the Special Order Break Fix initiative, reducing Special Order volume by 38.4% through EDI-to-iDoc alignment and automated three-way matching. I also partner with internal stakeholders to reduce parked invoices and direct the division’s margin budget lifecycle.

Previously, at The Goodyear Tire & Rubber Company, I helped reduce bad debt by 12% and led implementation of the Baseware P2P system. At The J.M. Smucker Company, I built automated reporting and supported budgeting and forecasting, including a dashboard that streamlined budget reporting across divisions.

Experience

Work history, roles, and key accomplishments

Current

Lead Financial Analyst

Current

The Home Depot

Oct 2022 - Present (4 years 1 month)

Leads and mentors a team, spearheaded Special Order Break Fix initiative reducing volume by 38.4%, and drove a 47.8% reduction in parked invoices. Directs margin budget lifecycle and ensures accurate month-end close.

SAP Oracle Hyperion SQL BigQuery Financial Modeling Variance Analysis Process Automation Team Leadership EDI IDOC Three Way Match KPI Management AI Tools

Senior Accountant, Plant Accounting

The Goodyear Tire & Rubber Company

Mar 2020 - Oct 2022 (2 years 7 months)

Acted as Team Lead for a group of 6, reduced bad debt by 12%, and optimized GR/IR processes reducing exception volume by 10% month-over-month. Engineered automated dashboards in Tableau and led system integrations.

General Ledger Accountant GRI Tableau Baseware P2P ERP P&L Reporting Process Improvement Data Analysis Team Leadership

Financial Analyst

The J.M. Smucker Company

Jul 2017 - Dec 2019 (2 years 5 months)

Managed budgeting and forecasting cycles, reduced budget variances by 10% year-over-year, and automated reporting with Spotfire and Excel macros. Developed Power BI reports for senior leadership.

FP&A Budgeting Forecasting Variance Analysis Spotfire Power BI Excel Macros Hyperion Planning Ariba Oracle Cost Center Management

Coordinator, Payment Services

The J.M. Smucker Company

Oct 2015 - Jul 2017 (1 year 9 months)

Trained and mentored new team members, created high-efficiency workflows, and resolved complex invoice integration errors. Built and launched an Ariba P2P help desk reducing user-related errors by 30%.

Ariba Oracle APIs P2P Workflow Optimization Training Mentorship Error Resolution